Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Shubham S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Efficient and Best Online Survey Platform!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Excellent platform for creating customizable surveys, quizzes and any other kind of form to collect data and responses efficiently. Very well integrated within the google ecosystem making collaboration and sharing collected data super easy. Capability to include large number of questions in surveys is excellent. Exporting and saving responses to a spreadsheet is a great feature

What is your favorite aspect of this product?

Interface is super easy to understand. Since it can be easily integrated with google sheet, Capability to analyze collected data and responses is excellent.

What do you dislike most about this product?

Outdated interface and very basic design capability. Google forms need to work upon introducing better customization options and themes. Advanced analytical capabilities required.

What recommendations would you give to someone considering this product?

Overall, A great platform for conducting quick online survey and polls as well as collecting insightful data truly helping organizations drive better decisions and outcomes. Must have for organizations as well as for personal use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mark R.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

The most simple to use option.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The way it works in collaboration with the other products in the G Suite so well - it makes the integration with the class side of things a lot easier.

What is your favorite aspect of this product?

How reliable it is for me to be able to assign a quiz and get results that are easy to understand. It just works really well.

What do you dislike most about this product?

The lack of flexibility with customizing themes and appearances, it's pretty obvious when you're using a Google form most of the time.

What recommendations would you give to someone considering this product?

It's the best and easiest to use of the bunch.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sakshi K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

The Best Survey & Form Platform

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms stands out with its seamless integration with other Google services, user-friendly interface, real-time collaboration, and powerful data analysis tools, making it ideal for efficient data collection.

What is your favorite aspect of this product?

My favorite aspect of this product is its intuitive interface, making data collection effortless and analysis streamlined for better decision-making

What do you dislike most about this product?

The limited customization options and lack of advanced features in Google Forms hinder the creation of professional, dynamic surveys tailored to specific needs.

What recommendations would you give to someone considering this product?

If you're considering Google Forms, prioritize its simplicity, integration with Google Workspace, and powerful survey customization tools for effective data collection and analysis.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Saves Time

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