Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Jasrah ..

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

AMAZING FOR CREATING FORMS

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms differentiates itself from other similar products through its seamless integration with the Google Workspace ecosystem, ease of use, real-time collaboration, and accessibility features. It offers a user-friendly interface, automatic data collection into Google Sheets, and robust sharing options, making it ideal for both personal and professional use.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is its seamless integration with Google Sheets, allowing for real-time data collection and analysis. This integration streamlines the workflow, making it easy to manage and interpret responses efficiently.

What do you dislike most about this product?

The feature I dislike most about Google Forms is its limited customization options for form design and aesthetics. It lacks advanced styling capabilities, making it challenging to create visually distinctive and branded forms.

What recommendations would you give to someone considering this product?

For someone considering Google Forms, I recommend: Utilize Google Workspace Integration: Leverage its seamless integration with Google Sheets, Docs, and other Google Workspace tools for efficient data management and collaboration. Explore Add-ons: Enhance functionality by exploring available add-ons for features like advanced analytics, form timers, and custom notifications.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Phil S.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Paperwork into Pixel-Perfect Perfection

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

We use it for everything – customer surveys, feedback on conservation initiatives, even internal employee satisfaction polls.

What is your favorite aspect of this product?

You can create forms that perfectly match your branding and ask targeted questions to gather the data you need.

What do you dislike most about this product?

The default layouts aren't exactly inspiring.

What recommendations would you give to someone considering this product?

If you're tired like me, of clunky paper forms and want to gather valuable data in a user-friendly way, Google Forms is a fantastic option

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Client Friendly Policies

Júlio C.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Amazing product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Simple and intuitive, but could be more streamlined

What is your favorite aspect of this product?

Layout and tools that make it easy to create forms in a few clicks

What do you dislike most about this product?

It could be more customizable layout, and have some templates already ready

What recommendations would you give to someone considering this product?

Totally recommend

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Saves Time

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