Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Himaanshu L.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

It's easy to use, cost effective, great features

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It's a simple user interface with features and customization.

What is your favorite aspect of this product?

Its ready templates, free of charge for standard google accounts, and cloud based option

What do you dislike most about this product?

There is no payment integration, and it has limited customizations and themes.

What recommendations would you give to someone considering this product?

I would surely suggest using Google Forms for conducting surveys, registration forms, test assignments, and many more.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

CA Ayushi A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Fast data compilation software!

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

I have not used any other similar product, so can't comment on that.

What is your favorite aspect of this product?

Use of multiple-choice questions (MCQs) impress me a lot

What do you dislike most about this product?

There is nothing as such which I dislike about this product.

What recommendations would you give to someone considering this product?

Fast product which can help in knowing opinion of audience on any particular topic.

Pros

  • Saves Time
  • Effective Service
  • Respectful
  • Appreciates Incumbent Status

Cons

  • Vendor's Interest First

Kushal V.

  • Role: Consultant
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

better usability and ease

What is your favorite aspect of this product?

easy to use and edit

What do you dislike most about this product?

more options needed

What recommendations would you give to someone considering this product?

highly recommended

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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