Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Momina S.

  • Role: Human Resources
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

User-friendly interface

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I left 123FormBuilder to pursue opportunities aligned with my long-term career goals and aspirations. While my experience there was valuable, I felt the need for new challenges and growth.

What is your favorite aspect of this product?

One of my favorite aspects of this product is its versatility. It can be adapted for various purposes, from simple surveys to complex forms, making it incredibly useful for a wide range of tasks and projects.

What do you dislike most about this product?

One aspect that could be improved is the lack of advanced customization options, particularly in terms of design and layout flexibility.

What recommendations would you give to someone considering this product?

To recomment someone I advice you to follow research, needs assessment, comparison, brand reputation, recommendations, customer support, cost-benefit analysis, trial experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Engin A.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Great for Speedy Action

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It loads very fast and efficient, helps us to work collaboratively.

What is your favorite aspect of this product?

I like it more and more because corporate network is not banning this tool.

What do you dislike most about this product?

Sometimes the sharing links are very long and complicated and makes it very hard to share.

What recommendations would you give to someone considering this product?

I would recommend them to use this in corporate environment

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ved Prakash J.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use and implement

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy of use and its simple software

What is your favorite aspect of this product?

Smooth implementation

What do you dislike most about this product?

Cost and security

What recommendations would you give to someone considering this product?

Try it first before purchasing.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

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