Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

İbrahim Hilmi D.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Free, Fast and Reliable.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Being free makes this tool unique compared to other tools.

What is your favorite aspect of this product?

It's great tool to be at your disposal when you need instant feedback.

What do you dislike most about this product?

I do not like the accessibility issues I face especially on mobile.

What recommendations would you give to someone considering this product?

It's really important to get feedbacks all the time that's why I would recommend everyone to use this tool.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Mohammad F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

My secret weapon for organizing chaos.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is just so easy to use! It's like, even Michael could figure it out (well, maybe with a little help from me). Plus, it's free and it integrates seamlessly with other Google stuff, which is super convenient.

What is your favorite aspect of this product?

Google Forms is seriously a lifesaver. It's like my own personal assistant, helping me wrangle all the craziness that comes with working at Dunder Mifflin. From party planning polls to office supply requests, this thing can handle it all in a smooth way.

What do you dislike most about this product?

I wish it had more design options, Wouldn't it be fun to have a Dundie Award theme for my forms. This would be a smooth experience.

What recommendations would you give to someone considering this product?

If you're drowning in to-do lists and need a way to organize your life (or at least your office), then Google Forms is your perfect suit. Just give it a try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sacide T.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Free, Fast; Needs Better UI

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It's free, it's freemium features are a lot more than the main competitor.

What is your favorite aspect of this product?

I like the fact that I can create surveys with explanatory remarks for each section.

What do you dislike most about this product?

I do not like the interface, sometimes it's too sloppy.

What recommendations would you give to someone considering this product?

I would recommend them to give this tool a try for preliminary research purposes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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