Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Divine-Praise C.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Effortless Data Collection with Google Integration

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms stands out for its free access, ease of use, real-time collaboration, and seamless integration with Google Sheets and other Google Workspace tools.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is its seamless integration with Google Sheets—it makes data collection and analysis fast and effortless.

What do you dislike most about this product?

What I dislike most about Google Forms is its limited design customization—you can’t fully personalize the layout or branding beyond basic themes and colors.

What recommendations would you give to someone considering this product?

If you're considering Google Forms, I recommend it for its simplicity, especially for surveys, quizzes, and data collection. It's best suited for users who value easy setup, collaboration, and integration with Google Sheets.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Ashish J.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Simple, Free, and Effective

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Its integration with Google Sheets and the fact that it’s free — most forms tools charge for features that Google provides with no cost

What is your favorite aspect of this product?

How simple it is to create a form and automatically collect data into a Google Sheet. You don’t need to configure anything complex.

What do you dislike most about this product?

lack of customization options

What recommendations would you give to someone considering this product?

If you need something quick, simple, and free for forms or surveys, this is perfect. But if you need advanced analytics, form logic, or reporting, you might outgrow it. Overall - a great choice!!!

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Roli S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Always recommended forms solution.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Lots of questionnaires, rapidly to create forms and share the forms with the clients. Increase business productivity and saves time in collecting feedback.

What is your favorite aspect of this product?

Simply doing drag & drop to create forms from anywhere without any problem. User friendly Interface and very needful for us.

What do you dislike most about this product?

Nothing, Google forms is mind blowing.

What recommendations would you give to someone considering this product?

Always happy, never disappoint. It is very needful application.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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