Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Josh G.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic Data Collection Tool

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is free and built by Google

What is your favorite aspect of this product?

How it is so well integrated

What do you dislike most about this product?

It has it's limitations since it is free

What recommendations would you give to someone considering this product?

If you need a free product. You can't go better than this!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered

Adarsh T.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy-to-use form for quick surveys.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms is secured and has a unique set of features that differentiate it from other similar products.

What is your favorite aspect of this product?

My favorite aspect is the option to upload the media file such as audio and pdf format files.

What do you dislike most about this product?

Sometimes the form does not load upon the link so the user gets frustrated.

What recommendations would you give to someone considering this product?

You definitely should consider this product to use it for some quick surveys and data analytics.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Mahesh C.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

It's Versatile and Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The forms are easily customizable, with basic but working designs. And the data can easily be checked while in Google Drive, as you can set it up in a way that it can store all answers on a Google Sheet. It's really amazing and practice.

What is your favorite aspect of this product?

The ease of use and minimalism means it is very quick and efficient to build quick forms.

What do you dislike most about this product?

The somewhat limited customization of the forms and integration with other external products.

What recommendations would you give to someone considering this product?

Simple to use and has all the features you need to get started with data collection.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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