Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Wilian T.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

A simple way to make forms.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The ease of configuring forms.

What is your favorite aspect of this product?

It's simple to use.

What do you dislike most about this product?

There's nothing I don't like.

What recommendations would you give to someone considering this product?

Take advantage of the best in forms.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Sai G.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Survey tool for beginners

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Pretty easy tool, can be used for academic projects mainly.

What is your favorite aspect of this product?

Easy to learn and develop simple surveys.

What do you dislike most about this product?

Not much of customization nor multi-language support etc.

What recommendations would you give to someone considering this product?

If you are a beginner then go ahead and start with this to get hands-on experience of data collection.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Raghavendra H.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Survey Creator with live data

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

I love that it gives you the option to auto-populate a Google sheet and it has graphs and charts too.

What is your favorite aspect of this product?

Google Forms is super simple to use. It's easy to create, it's easy to distribute, it's easy to share, it's easy to collect results from.

What do you dislike most about this product?

Some additional templated for design and additional customization options would improve this product and the users experience.

What recommendations would you give to someone considering this product?

Forms make it simple to ask for and collect data and follow a logical path to get the information that you will need from a customer. And it is easy to create, edit and publish it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Reliable

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