
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Workflow Automation
Drag and Drop Design
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews

Ana A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Forms made easy with google forms!
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It has majority of the features you look for in a eform software. Also being backed by Google you know that its customer service team will be very helpful when needed.
What is your favorite aspect of this product?
Form customization for sure!
What do you dislike most about this product?
Nothing to dislike.
What recommendations would you give to someone considering this product?
Great for collection purposes of all sorts, very diverse.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.

SUDHEER M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
"optimizing customer satisfaction through forms
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It offers free online accessibility, and storing responses securely in the cloud for efficient data management and collaboration.
What is your favorite aspect of this product?
Its versatility, simple and intuitive.
What do you dislike most about this product?
Customization options in google forms are limited, especially in complex designs.
What recommendations would you give to someone considering this product?
I highly recommend for simple and easy to navigate for respondents. And it excels in straightforward data collection.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Prudhvi Raj M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2024
Data Collection Made Easy With Google Forms
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Reliability and Fast Responsiveness compared with others present in market
What is your favorite aspect of this product?
Easy Creation and implementation ,users with minimal knowledge also implements
What do you dislike most about this product?
You can't create any animations that may grab user attention in forms
What recommendations would you give to someone considering this product?
Most simple and minimal time for creation and easy to collect info
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Saves Time
Please tell us why you think this review should be flagged.
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