Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Jansen T.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

cloud storage.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

online Application forms to make on google forms.

What is your favorite aspect of this product?

Information on google form is automatically saved on storage cloud.

What recommendations would you give to someone considering this product?

Sharing information is very easy with it.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Altruistic

Soren E.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Efficient and User-Friendly

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms excels with seamless integration, real-time collaboration, versatile question types, and user-friendly design, setting it apart in efficiency and functionality.

What is your favorite aspect of this product?

Seamless collaboration and real-time data visualization make Google Forms my top choice for efficient and dynamic survey creation

What do you dislike most about this product?

Limited design customization options can be a drawback, hindering the visual appeal of Google Forms.

What recommendations would you give to someone considering this product?

Enhance user experience by expanding design customization options and adding more advanced features for complex survey logic in Google Forms

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Joanna G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Feedback Meets Simplicity

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms' integration with other Google Workspace apps is a game-changer.

What is your favorite aspect of this product?

Since using Google Forms, gathering feedback has become a breeze. Plus, the variety of question types allows for diverse data collection

What do you dislike most about this product?

While Google Forms is a reliable tool, it lacks more advanced survey logic features.

What recommendations would you give to someone considering this product?

You might need to explore additional survey tools if your needs are highly intricate

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Transparent

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