Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Easy to use and best for survey collection.

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Effective Service

Winnie J.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Good forms

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google form integrate with spreadsheet

What is your favorite aspect of this product?

I use Google form to build registration and payment forms easily

What recommendations would you give to someone considering this product?

Google form is good because information is saved on google cloud

Pros

  • Helps Innovate
  • Efficient Service
  • Acts with Integrity
  • Generous Negotitation

Saacria P.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to generate forms and share with teams

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Very easy to setup the forms for first time users with various question types Summary charts and graphs of responses can be viewed in real-time

What is your favorite aspect of this product?

Data validation for user responses ensures accurate response without typos Multiple users can collaborate on same form

What do you dislike most about this product?

The forms cannot be used offline. Customisation of forms are limited to only a few predefined templates

What recommendations would you give to someone considering this product?

Integrate Google forms with Google workspace apps such as Google sheets for enhanced data analysis

Pros

  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Client Friendly Policies

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