
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Workflow Automation
Drag and Drop Design
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews

Gary H.
- Role: Public Sector
- Industry: Government
- Involvement: Initial Implementation
Submitted Jan 2024
Free survey tool that just works...
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is a free service which allows some customization.
What is your favorite aspect of this product?
I love that you can export Forms data into a Google Sheet.
What do you dislike most about this product?
It could allow more customization.
What recommendations would you give to someone considering this product?
Some people don't trust Google and may have security concerns, but we've never had any issues.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.

Charanjeet S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Fantabulous Forms for Surveys and General purpose
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google forms are completely customisable forms. We can create any number of fields, save their responses in Google sheets for the analysis and review purpose which makes it extremely helpful tool. We also integrated the forms through APIs in the development of custom built project
What is your favorite aspect of this product?
Within Google Forms we can write the code. We can customise the template easily to respond back or confirmation emails. Our requirements like setting up our own branding, custom email templates with dynamic data fulfilled by only Google Forms.
What do you dislike most about this product?
I really appreciate the way Google forms is working with incorporation of Google sheets. Also it provides support to a lot of free addons so I don't remember any negative point at the moment
What recommendations would you give to someone considering this product?
If someone wants to create online forms for surveys or informational purposes I will highly recommend that you make use of Google forms
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Mohamad R.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2024
User-Friendly Features.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Utilizing your Google account eliminates the need for a separate registration, and the platform offers an extensive range of pre-built templates. The efficiency of constructing forms is notably rapid and straightforward, contributing to a seamless user experience.
What is your favorite aspect of this product?
The tool provides excellent customization options, ensuring ease of use for effortless navigation and implementation.
What do you dislike most about this product?
The absence of support for custom CSS is a notable limitation in terms of styling flexibility.
What recommendations would you give to someone considering this product?
While it may not exceed high expectations, it serves as a swift solution for creating new forms or surveys across various purposes.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Fair
Please tell us why you think this review should be flagged.
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