Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Aryan S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

One Stop Solution For All types of Form Needs

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms stands out for its versatility, allowing easy customization and distribution of forms for various purposes. Its seamless integration with other Google Suite products enhances privacy and efficiency. While it excels for quick data collection, it may lack advanced features for more in-depth surveys.

What is your favorite aspect of this product?

The standout aspect of Google Forms is its immediate gauge on event interest and swift feedback collection. The customization options empower us to tailor forms for unique topics, ensuring relevance and engagement. The user-friendly interface and privacy features contribute to its widespread use across departments.

What do you dislike most about this product?

Google Forms could benefit from additional font options for enhanced accessibility. Improved graphical insights within Google, and a feature indicating the time respondents took to fill out forms, would enhance the user experience further.

What recommendations would you give to someone considering this product?

For streamlined data collection, Google Forms is an excellent choice. It excels in quick surveys and event RSVPs but may not suit longer or in-depth surveys. Consider it if your organization already uses Google products; however, explore alternatives if you require highly customized forms for specific marketing needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mehmet Arif A.

  • Role: Consultant
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Great work cross cultural teams

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

dashboard definitely .

What is your favorite aspect of this product?

simple, easy to reach, effective

What do you dislike most about this product?

sometimes it's too simple. if i could ask more engaged version it doesn't provide

What recommendations would you give to someone considering this product?

it's google quality. don't think much

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Azhar C.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Excellent Add on pplication that Integrates well

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is very easy to use and is a very cost effective solution. It is a great way to get information quickly and efficiently.

What is your favorite aspect of this product?

That is very simple to use and so easy to collate and assimilate information very quickly and efficiently.

What do you dislike most about this product?

There needs to be more security controls attached to the product.

What recommendations would you give to someone considering this product?

That it is a low-cost and very effective product that achieves most companies aims and objectives when it comes to information gathering.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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