What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Awards & Recognition

Looker won the following awards in the Customer Intelligence category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

80 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

0% Negative
9% Neutral
91% Positive

Pros

  • Enables Productivity
  • Effective Service
  • Caring
  • Respectful

Feature Ratings

Average 82

Audience Segmentation

85

Conversion Analysis

85

Data Visualization

85

Cross Channel Attribution Analysis

84

Metadata Management

83

Audience Demographics

83

API Framework

82

Anomaly Detection

80

Predictive Analytics

79

Customer Journey Modelling

79

Real Time Workflow Automation

75

Vendor Capability Ratings

Average 82

Business Value Created

86

Breadth of Features

84

Ease of Customization

84

Quality of Features

83

Vendor Support

82

Ease of IT Administration

82

Ease of Data Integration

82

Ease of Implementation

81

Availability and Quality of Training

81

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

75

Looker Reviews

Matias d.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic data visualization product

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

It has a unique, easy-to-use interface to arrange data from our database that requires no SQL knowledge. In addition, it has a powerful and intuitive visualization method that makes reporting super easy.

What is your favorite aspect of this product?

The ability to create segments and user clusters without any SQL knowledge.

What do you dislike most about this product?

The custom fields filters are hard to use, they could be easier to set up and use.

What recommendations would you give to someone considering this product?

It is a great product that will boost your team analisis capabilities and results.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sourav D.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

It's a great product

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

LookML is a clear differentiator

What is your favorite aspect of this product?

Git integration and the code editor

What do you dislike most about this product?

It is sometimes pretty slow.

What recommendations would you give to someone considering this product?

I would suggest giving it a try the integration options are great and LookMl too

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Elman M.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Very user-friendly but takes too much time to load

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

It is very user-friendly, and provides very accurate information, however, the loading time is very lengthy, it is very customizable and the interface is clear.

What is your favorite aspect of this product?

Information storage and that the product is easy to use, you do not need to spend a lot of hours to master it.

What do you dislike most about this product?

The loading times, it takes quite few seconds to load and update. but overall is a great tool and no complaint besides this.

What recommendations would you give to someone considering this product?

That take the step since it is a great tool that provides up to date information and stores lots of data, which is easy to locate.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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