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Looker

Composite Score
8.5 /10
CX Score
8.9 /10
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What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details

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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

2
Since last award

96 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

2% Negative
6% Neutral
92% Positive

Pros

  • Trustworthy
  • Fair
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 80

BI Security

84

Data Exploration and Visualization

84

Operational Reporting Capabilities

83

Dashboard

82

Collaboration

82

Intelligent Alerts and Notifications

81

Data Connectors and Data Mashup

80

Self Service and Ad Hoc Capabilities

80

BI Platform Administration

79

Mobile

71

Vendor Capability Ratings

Average 77

Business Value Created

82

Quality of Features

80

Ease of Implementation

79

Ease of Data Integration

79

Breadth of Features

78

Ease of IT Administration

76

Ease of Customization

76

Usability and Intuitiveness

75

Vendor Support

75

Availability and Quality of Training

73

Product Strategy and Rate of Improvement

72

Looker Reviews

Mary K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Looker is a great dashboarding tool.

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

Looker is a great platform that makes visualisation intriguing for both beginners and experts .

What is your favorite aspect of this product?

My favourite aspect of Looker is it's flexibility and easy to navigate features.

What do you dislike most about this product?

I can't lay my hands on anything I dislike about Looker for now.

What recommendations would you give to someone considering this product?

Looker is a great place to start your visualisation journey because of it's flexibility.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Trudy A.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Looker: A Powerful BI Tool for Data-Driven Teams

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

Looker has the LookML feature which allows consistent metrics and reusable definitions across all dashboards which I believe makes the work easier

What is your favorite aspect of this product?

LookML and Data trust

What do you dislike most about this product?

It has limited options for animations or charts especially when making a visualization report

What recommendations would you give to someone considering this product?

It's a great software but not the best yet, they need to upgrade on their features and tools

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Michael F.

  • Role: Information Technology
  • Industry: Agriculture
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2025

google looker advantages and characteristics

Likeliness to Recommend

5 /10

What differentiates Looker from other similar products?

it's expensive

What is your favorite aspect of this product?

visualization

What do you dislike most about this product?

it's expensive

What recommendations would you give to someone considering this product?

nothing in particular

Pros

  • Reliable
  • Client Friendly Policies
  • Continually Improving Product
  • Trustworthy

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