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Looker Logo Award Winner Product Badge
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Looker

Composite Score
8.5 /10
CX Score
8.8 /10
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What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

95 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

2% Negative
7% Neutral
91% Positive

Pros

  • Trustworthy
  • Acts with Integrity
  • Saves Time
  • Respectful

Feature Ratings

Average 80

BI Security

84

Data Exploration and Visualization

83

Operational Reporting Capabilities

82

Dashboard

82

Collaboration

82

Self Service and Ad Hoc Capabilities

80

Intelligent Alerts and Notifications

80

Data Connectors and Data Mashup

80

BI Platform Administration

79

Mobile

71

Vendor Capability Ratings

Average 76

Business Value Created

81

Quality of Features

79

Ease of Implementation

78

Ease of Data Integration

78

Breadth of Features

77

Ease of IT Administration

76

Ease of Customization

76

Usability and Intuitiveness

75

Vendor Support

73

Availability and Quality of Training

73

Product Strategy and Rate of Improvement

72

Looker Reviews

Devibala S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Likeliness to Recommend

9 /10

Pros

  • Performance Enhancing
  • Fair
  • Transparent
  • Includes Product Enhancements

Alfredo O.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Excelent product for data analysis.

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

It integrates perfect with Google Analytics and Youtube Analytics.

What is your favorite aspect of this product?

Ease of use and dashboard pdf export.

What do you dislike most about this product?

The mobile app UX.

What recommendations would you give to someone considering this product?

Perfecto product for giving reports to your clients.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Derek P.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use and powerful capabilities

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

LookML is pretty unique to Looker and maybe only a few other similar products. It allows for a business layer to exist within the product so that metrics can be defined in the platform. In addition, being linked to Google allows for a powerful integration between Google Sheets and Looker.

What is your favorite aspect of this product?

I like how the product has it's own semantic layer. Therefore, a more appropriate team is able to define metrics as opposed to a data engineer.

What do you dislike most about this product?

It is very difficult to navigate for a new user.

What recommendations would you give to someone considering this product?

I would take all the tutorials made available as well as ask a CSM to help you through the set up process and creating your first dashboard.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation

Cons

  • Charges for Enhancements
  • Less Friendly Negotiation
  • Slower Product Innovation

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