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Looker

Composite Score
7.8 /10
CX Score
8.1 /10
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Looker
7.8 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics – Enterprise category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

0% Negative
10% Neutral
90% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Friendly Negotiation
  • Reliable

Feature Ratings

Average 79

Data Exploration and Visualization

86

Intelligent Alerts and Notifications

83

BI Security

83

Dashboard

82

Collaboration

82

Real-Time Visualization

82

Operational Reporting Capabilities

81

Self Service and Ad Hoc Capabilities

81

Spatial Analysis

80

BI Platform Administration

79

Data Connectors and Data Mashup

77

Vendor Capability Ratings

Average 82

Ease of Data Integration

85

Business Value Created

85

Quality of Features

85

Ease of Implementation

84

Breadth of Features

84

Ease of IT Administration

84

Usability and Intuitiveness

83

Vendor Support

80

Product Strategy and Rate of Improvement

80

Ease of Customization

78

Availability and Quality of Training

75

Looker Reviews

  • Role: Student Academic
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Jan 2021

Looker provides a service when you need it, now!

Likeliness to Recommend

5 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Fred F.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

Great software with robust features

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

Very good customization features

What is your favorite aspect of this product?

Easy to use and great UX design

What do you dislike most about this product?

License costs too much

What recommendations would you give to someone considering this product?

Use trial version to evaluate software

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Simple and easy to use!

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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