What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Awards & Recognition

Looker won the following awards in the Sales Analytics category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

93 Plan to Renew

5
Since last award

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Transparent
  • Altruistic
  • Fair

Feature Ratings

Average 82

Dashboard

87

Predictive Time-Series Reporting & Analytics

84

Collaboration

84

Scenario Analysis

83

Pipeline Planning

82

Predictive Sales Forecasting

82

Data Ingestion and Interoperability

81

Intelligent Alerts and Notifications

81

Territory Analytics and Management

81

Visual Pipeline Monitoring

79

Artificial Intelligence-Based Insights

74

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Ease of Data Integration

84

Business Value Created

83

Quality of Features

83

Ease of Customization

81

Breadth of Features

81

Vendor Support

81

Usability and Intuitiveness

80

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

76

Ease of Implementation

75

Looker Reviews

Josip R.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

What Every BI Team Needs

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

Looker has made it easier for us to collect, visualize, analyze and generally manage large amounts of data through a single platform. It has helped us find patterns and problems, as well as ways to solve them through the use of data. Their customer service is exceptional and they have a good support community that iterates often about the software and use cases.

What is your favorite aspect of this product?

I love it, it is uncomplicated and has very good capabilities to make life easier for BI teams. I like that it is so customizable and able to compile large amounts of data with unique speed. The customer service is very good, as is their online support community. Overall, I am pleased with Looker, its analytical capabilities, its data management and all that it provides to our organization.

What do you dislike most about this product?

It imposes a learning curve at first, but this is easy to overcome. On the other hand, the processes can be prolonged depending on the traffic.

What recommendations would you give to someone considering this product?

When we talk about good BI management, analysis and distribution it is inevitable to think of Looker and recommend it to friends and colleagues.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Brian M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Unique and potent in its offerings and simplicity

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

The Looker for Sales analytics tool is unique and potent in its offerings and simplicity. To improve the effectiveness and efficiency of each sales process, we now have a fully configurable, complete picture of all sales data. Additionally, this view enables us to self-serve with pre-built as well as bespoke reporting.

What is your favorite aspect of this product?

Using its built-in tools we can quickly and easily create personalized dashboards and visuals to suit our needs. In addition to removing SaaS data silos and enabling a single picture of the business, the Looker platform breaks the mold of conventional BI by providing information and analytics into employees' functional workflows at the precise time that the information is required for a decision.

What do you dislike most about this product?

If I choose to add a table computation back after removing it, I must redo the formula. If only the table calculation could be hidden and revealed. When a SQL mistake happens, the problem position is displayed in the error message, but there is no method to locate the location in the script. Troubleshooting takes a lot of time.

What recommendations would you give to someone considering this product?

Looker is not only a sales analytics platform but it also acts as a complete big data analytics platform and business intelligence tool that makes it simple to browse, study, and exchange real-time business and sales insights. Sales staff may now quickly identify the most attractive prospects thanks to a clear, comprehensive perspective on quota fulfillment and funnel health.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

Grecia G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Looker is the perfect tool for analysis.

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

According to me, the most effective factor I experienced with Looker is their technical support team which is incredibly much helpful. They supply the resolution for the problems at intervals in the given frame of time. Apart from that, the program is very user-friendly, straightforward to understand, and to work with even by any beginner. Here, we can simply set up the dashboard and graphs with smart customization options and fantastic templates as compared to alternative different software.

What is your favorite aspect of this product?

It’s very simple to create good and engaging dashboards using this platform. The UI and ux are easy to use. The base of this platform permits you to observe and keep track of all the activities and progress of your business. It helps in sourcing the relevant data into the records that your business must take relevant decisions. The most effective factor is that we can produce or modify reports using the SQL syntax effortlessly. The dashboards may be created and customised according to the requirements of the user. The filtering and pivoting of the info are quite straightforward using its tools within the dashboard.

What do you dislike most about this product?

Generally it responds slowly whenever we attempt to operate it in low-end devices and work on over 2 or 3 aspects at constant time. It desires some improvising and smart updates to form its integration with active directories. Some tools need to be updated and improved for generating far better charts and reports with their data processing feature. Also, it needs additional information source connections to keep it more active.

What recommendations would you give to someone considering this product?

Overall, it’s an incredible tool for data visualization and making dashboards. Primarily we are happy with the performance and swish experience using this platform. It helps in analyzing and resourcing the info and reports. It’s recommended.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Less Generous

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