What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

0% Negative
6% Neutral
94% Positive

Pros

  • Efficient Service
  • Inspires Innovation
  • Caring
  • Client Friendly Policies

Feature Ratings

Average 80

Automated Data Ingestion

86

Low-Code Report Construction

81

Promotions Management

80

Automated Customer Data Ingestion and Harmonization

79

Demand Forecast Integration

78

Native Business Intelligence Interface

77

Vendor Capability Ratings

Average 76

Business Value Created

81

Ease of Data Integration

79

Quality of Features

77

Usability and Intuitiveness

77

Ease of Implementation

77

Vendor Support

76

Breadth of Features

76

Availability and Quality of Training

75

Ease of Customization

75

Product Strategy and Rate of Improvement

74

Ease of IT Administration

69

Looker Reviews

Farah W.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

A Look at Looker in Action.

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Looker serves as a pivotal tool in our data strategy, aiming to provide accessible and scalable data solutions for various departments. Looker's strength lies in its prioritization of data accessibility and flexibility

What is your favorite aspect of this product?

Looker excels in its primary goal of making clean data readily available to the organization. Empowering teams with quick and reliable access to data reduces reliance on the analytics team and fosters real-time reporting.

What do you dislike most about this product?

The lack of an automatic data dictionary creation feature within Looker is a noted inconvenience.

What recommendations would you give to someone considering this product?

From a user perspective, Looker's UI is intuitive, facilitating ease of use. Our teams leverage the tool for a large analytics project, integrating data from various sources and transforming activities accordingly

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Tejaswini K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2025

"Powerful but Requires Expertise"

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

1. Data Modeling with LookML 2. In-Database Architecture 3. Cloud-Native and API-First 4. Governance and Scalability 5. Developer-Friendly 6. Focus on Self-Service

What is your favorite aspect of this product?

My favorite aspect of Looker is its semantic modeling layer powered by LookML. Here's why it's a standout feature: Consistency Across the Organization: By defining business logic (like revenue, churn, or customer segments) once in LookML, everyone—from analysts to executives—gets consistent answers regardless of who builds the report. Scalable Governance: LookML makes it easier to govern and scale analytics across teams without duplicating logic in every dashboard or report. Reusability & Modularity: Once a model is defined, it can be reused across different dashboards, making analytics faster and more efficient over time.

What do you dislike most about this product?

What many users dislike most about Looker is the steep learning curve of LookML and initial setup complexity

What recommendations would you give to someone considering this product?

Invest in Data Modeling Expertise Early. Start with a Clear Data Governance Strategy. Ensure Compatibility with Your Data Stack.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joel O.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Looker offers good data modeling with room to grow

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Looker stands out primarily because of its powerful LookML data modeling layer, which allows organizations to create a centralized, reusable, and consistent business logic across all reports and dashboards. This ensures data governance and accuracy at scale. Unlike many BI tools, Looker connects directly to modern cloud data warehouses (like BigQuery, Snowflake, Redshift) for real-time, live querying rather than relying on data extracts, enabling up-to-date insights.

What is your favorite aspect of this product?

My favorite aspect of Looker is its LookML data modeling layer. It provides a centralized, consistent way to define business metrics and logic, ensuring everyone in the organization is working from the same trusted data. This not only improves accuracy but also scales well as data complexity grows, making analytics more reliable and accessible across teams.

What do you dislike most about this product?

The biggest downside of Looker is its steep learning curve, especially around mastering LookML for data modeling. It can be challenging for non-technical users to get comfortable without significant training or developer support. Additionally, some advanced visualization options and interactive features are limited compared to other BI tools, which can require extra custom development or third-party integrations.

What recommendations would you give to someone considering this product?

If you’re considering Looker, make sure you have access to skilled data modeling resources or are ready to invest in training, because mastering LookML is key to unlocking its full potential. Also, plan for an initial setup period because Looker shines when your data is well-structured and governed. It’s a great fit if you want a scalable, cloud-native platform with strong data consistency and real-time querying. However, if you need quick, flashy visualizations or a very simple drag-and-drop interface, you might want to explore complementary tools alongside Looker.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service