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Looker

Composite Score
8.4 /10
CX Score
8.7 /10
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In Partnership With SelectHub

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What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details

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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

3% Negative
10% Neutral
87% Positive

Pros

  • Trustworthy
  • Client Friendly Policies
  • Transparent
  • Acts with Integrity

Feature Ratings

Average 79

Data Exploration and Visualization

84

BI Security

83

Operational Reporting Capabilities

81

Collaboration

81

Dashboard

81

Data Connectors and Data Mashup

80

Intelligent Alerts and Notifications

80

BI Platform Administration

79

Self Service and Ad Hoc Capabilities

79

Mobile

70

Vendor Capability Ratings

Average 77

Business Value Created

82

Ease of Data Integration

80

Quality of Features

80

Ease of Implementation

80

Breadth of Features

77

Ease of IT Administration

77

Ease of Customization

76

Vendor Support

75

Usability and Intuitiveness

75

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

71

Looker Reviews

James W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

The whole BI team may possibly need is right here

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

Because of Looker's ability to help us use business analytics for better decision making and greater control, we've kept it right at home. It has enabled my company to visualize data faster and share it with customers, managers and employees as needed. This has allowed us to make better business decisions, produce reports based on more accurate data, and identify and solve problems.

What is your favorite aspect of this product?

By using Looker's business intelligence (BI) solutions, we can make better use of the organization's data and make more informed business decisions. Not only does it perform admirably and provide excellent data visualization dashboards, but it's small, all of its functions are easily visible, and it doesn't cause any problems for users.

What do you dislike most about this product?

The only drawback I can think of is that it is a bit expensive compared to other similar tools.

What recommendations would you give to someone considering this product?

It is an excellent tool with many features that can save you a lot of time monitoring, analyzing data and much more.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Viral G.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Great performance with google suite of products

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

Its ability to associate with GCP is impeccable.

What is your favorite aspect of this product?

Again, works really well with GCP. It has a good library of inbuilt complex visualizations.

What do you dislike most about this product?

The UI can be better. You will be looking out for functions in early use of the product. A little bit of learning curve is expected.

What recommendations would you give to someone considering this product?

If you have GCP as your cloud provider, go with it. You won't regret.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Caring

Jayant S.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Quite affordable product, needs more features

Likeliness to Recommend

7 /10

What differentiates Looker from other similar products?

a.) Quite affordable, hence helpful for small scale industries b.) Good client support. c.) Compatible with different SQL platforms.

What is your favorite aspect of this product?

affordability and SQL compatibility.

What do you dislike most about this product?

Needs to add more product features , like analytic functions.

Pros

  • Caring
  • Altruistic
  • Helps Innovate
  • Reliable

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