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Looker Logo
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Looker

Composite Score
8.4 /10
CX Score
8.7 /10
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In Partnership With SelectHub

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What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details

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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

3% Negative
10% Neutral
87% Positive

Pros

  • Trustworthy
  • Client Friendly Policies
  • Transparent
  • Acts with Integrity

Feature Ratings

Average 79

Data Exploration and Visualization

84

BI Security

83

Operational Reporting Capabilities

81

Collaboration

81

Dashboard

81

Data Connectors and Data Mashup

80

Intelligent Alerts and Notifications

80

BI Platform Administration

79

Self Service and Ad Hoc Capabilities

79

Mobile

70

Vendor Capability Ratings

Average 77

Business Value Created

82

Ease of Data Integration

80

Quality of Features

80

Ease of Implementation

80

Breadth of Features

77

Ease of IT Administration

77

Ease of Customization

76

Vendor Support

75

Usability and Intuitiveness

75

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

71

Looker Reviews

Shane M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Positive Google Looker Recommendation

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

It's integration with Goole changed the game as it now has touches of Google Data Studio Features and naturally links to other first party Google products. This is really efficient and effective for organisations using the whole Google stack

What is your favorite aspect of this product?

It has tons of first party data connectors that is always increasing. It also has built it templates that makes it easy to build a complex dashboard as the fundamentals are already mapped out and you just need to add the element of customization

What do you dislike most about this product?

Switching between windows in the user interface can be daunting for first time users but as you grow on it you understand that for a complicated product with so many options it actually is a great user interface. It balances the volume of features as much as it can

What recommendations would you give to someone considering this product?

Absolutely go for it it will improve productivity across the BI, data and analytics part of your organisation. These also affect other departments as dashboard built in Looker are essential for every part of the orgnaisation as data is basically what everything is based on and decisions are made from.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Giorgi S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Its free and easy.

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

It is a free solution and is live all the time. you do not have to refresh extracts or do something like that. it just looks at the database.

What is your favorite aspect of this product?

That it is free.

What do you dislike most about this product?

It can not do many things. for example, you can not filter parameters properly. if you want to write something like parameter1, not equal to parameter2 it can not do this. you have to write manually that parameter 1 is not equal to some number or text. also, it can not store many reports in one folder at once.

What recommendations would you give to someone considering this product?

it is free and very, very easy to use. also it has many connectors for everything and has great syncing solutions for google services.

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Client's Interest First

Doreen G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

A Great BI Software - Looker

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

It makes streamlining data and creating actionable information easy. With the software, we are better positioned to make temporary and permanent business decisions.

What is your favorite aspect of this product?

I like that Looker comes with great analytics features The software provides actionable insights

What do you dislike most about this product?

Looker is not for new users as it is some how complex

What recommendations would you give to someone considering this product?

For best business intelligence features, Looker is the best option.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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