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Looker Logo
Google

Looker

Composite Score
8.4 /10
CX Score
8.7 /10
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In Partnership With SelectHub

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What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details

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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

3% Negative
10% Neutral
87% Positive

Pros

  • Trustworthy
  • Client Friendly Policies
  • Transparent
  • Acts with Integrity

Feature Ratings

Average 79

Data Exploration and Visualization

84

BI Security

83

Operational Reporting Capabilities

81

Collaboration

81

Dashboard

81

Data Connectors and Data Mashup

80

Intelligent Alerts and Notifications

80

BI Platform Administration

79

Self Service and Ad Hoc Capabilities

79

Mobile

70

Vendor Capability Ratings

Average 77

Business Value Created

82

Ease of Data Integration

80

Quality of Features

80

Ease of Implementation

80

Breadth of Features

77

Ease of IT Administration

77

Ease of Customization

76

Vendor Support

75

Usability and Intuitiveness

75

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

71

Looker Reviews

Amjed A.

  • Role: Public Sector
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy to use, but a bit pricey

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

it provides a customer numbers that will boost the sales ops.

What is your favorite aspect of this product?

data generation and the ability to have it in excel form

What do you dislike most about this product?

it was at first hard to use

What recommendations would you give to someone considering this product?

tp boos to you sales use looker

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Security Protects
  • Trustworthy

Cons

  • Less Inspiring
  • Leverages Incumbent Status

Juhi A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

A good tool to work on the data analytics!

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

We are working on very big data analytics project and hence used and evaluate multiple data analytics and business intelligence solution that fits on our requirements. Looker by Google is a very good data analytics tool that you can rely on your daily data work. It has the capability to ingest data from various sources and provide you the real-time data analytics and visualizations of your data. From my perspective, Looker is suitable for your regular data works and reporting purposes, not optimized for big data analytics and visualizations. However, Looker has gained attention from many large companies and fit on their requirements.

What is your favorite aspect of this product?

Some of the best features are: 1) It is user friendly and any user with minimal training can start working on this from the day1. 2) It has the capability to integrate with almost all the available data sources. 3) It has nice user interface with all the required modules and features within the solution. 4) It is scalable and reliable data analytics solution.

What do you dislike most about this product?

Some of the suggested improvements are: 1) Looker needs more advanced visualizations such as charts, graphs, bar charts, etc. 2) Unlike the other available BI solutions, it has less community base to help on the issues. 3) The pricing may be a challenge for small and mid-sized companies. 4) The data refresh rate is not as expected and takes lots of time for refresh.

What recommendations would you give to someone considering this product?

You can go with it for your general data query and analytics purposes. We have faced no issues yet in deployment and using it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2022

Fantastic in theory - terrible in application.

Likeliness to Recommend

1 /10

Pros

  • Respectful
  • Security Protects

Cons

  • Commodity Features
  • Less Efficient Service
  • Less Effective Service

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