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Looker

Composite Score
8.5 /10
CX Score
8.9 /10
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In Partnership With SelectHub

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What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details

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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

2
Since last award

96 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

2% Negative
6% Neutral
92% Positive

Pros

  • Trustworthy
  • Fair
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 80

BI Security

84

Data Exploration and Visualization

84

Operational Reporting Capabilities

83

Dashboard

82

Collaboration

82

Intelligent Alerts and Notifications

81

Data Connectors and Data Mashup

80

Self Service and Ad Hoc Capabilities

80

BI Platform Administration

79

Mobile

71

Vendor Capability Ratings

Average 77

Business Value Created

82

Quality of Features

80

Ease of Implementation

79

Ease of Data Integration

79

Breadth of Features

78

Ease of IT Administration

76

Ease of Customization

76

Usability and Intuitiveness

75

Vendor Support

75

Availability and Quality of Training

73

Product Strategy and Rate of Improvement

72

Looker Reviews

Grecia G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Looker is the perfect tool for analysis.

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

According to me, the most effective factor I experienced with Looker is their technical support team which is incredibly much helpful. They supply the resolution for the problems at intervals in the given frame of time. Apart from that, the program is very user-friendly, straightforward to understand, and to work with even by any beginner. Here, we can simply set up the dashboard and graphs with smart customization options and fantastic templates as compared to alternative different software.

What is your favorite aspect of this product?

It’s very simple to create good and engaging dashboards using this platform. The UI and ux are easy to use. The base of this platform permits you to observe and keep track of all the activities and progress of your business. It helps in sourcing the relevant data into the records that your business must take relevant decisions. The most effective factor is that we can produce or modify reports using the SQL syntax effortlessly. The dashboards may be created and customised according to the requirements of the user. The filtering and pivoting of the info are quite straightforward using its tools within the dashboard.

What do you dislike most about this product?

Generally it responds slowly whenever we attempt to operate it in low-end devices and work on over 2 or 3 aspects at constant time. It desires some improvising and smart updates to form its integration with active directories. Some tools need to be updated and improved for generating far better charts and reports with their data processing feature. Also, it needs additional information source connections to keep it more active.

What recommendations would you give to someone considering this product?

Overall, it’s an incredible tool for data visualization and making dashboards. Primarily we are happy with the performance and swish experience using this platform. It helps in analyzing and resourcing the info and reports. It’s recommended.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Less Generous

Nikesh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Effective and Feature Loaded Analytics Tool

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Looker uses an internal language "LookML" which it uses for data transformations that must be required to be done before presenting the data on a dashboard. This gives additional control over the data being used while creating dashboards

What is your favorite aspect of this product?

Looker has a marketplace from where we can download additional charts which are not present in the standard implementation. This marketplace is continuously updated and new charts are added almost every week

What do you dislike most about this product?

While Looker is an amazing analytical tool, it is also quite difficult for someone who does not have knowledge of Data Modelling and SQL. Hence, it takes sometime to understand the LookML language and start the implementation

What recommendations would you give to someone considering this product?

Looker is no doubt one of the best analytical and one should definitely try it out as the number of features are increasing day by day

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Olivia C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Explore data easily with Looker.

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Looker works as a great portal to easily explore, analyze and share reports. It works well and even more so when you have experience or are familiar with SQL, it is web-based, it provides the ability to collect and analyze a lot of data from multiple sources at very, very low cost.

What is your favorite aspect of this product?

With Locker I can access data and perform deep analysis and reports very easily. It has flexible ETL resources and visualization tools. And it provides high data security.

What do you dislike most about this product?

Looker is easy to navigate and understand.

What recommendations would you give to someone considering this product?

Looker is a robust BI platform suitable for all companies with in-house data science and ETL resources.

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

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