IdeaScale Logo
IdeaScale Logo
IdeaScale

IdeaScale

Composite Score
7.8 /10
CX Score
8.1 /10
Category
IdeaScale
7.8 /10

What is IdeaScale?

IdeaScale is an innovation management solution that links organizations to people with ideas. Those ideas can change the world – not just your business. Find ideas to aid in digital transformation, to face the age of automation, to fight climate change, inequality and beyond. Connect to the ideas that matter and start co-creating the future.

Company Details


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Awards & Recognition

IdeaScale won the following awards in the Idea Management category

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IdeaScale Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IdeaScale.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IdeaScale?

0% Negative
8% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 78

Idea Capture

84

Social Collaboration

80

Multiple Language Support

80

Idea Segmentation

80

Idea Funnel

79

Advanced Search and Filtering

79

Application Integration

79

Customizable Branding

78

Idea Scoring / Evaluation

78

Mobile

78

News Feed

77

Vendor Capability Ratings

Average 77

Ease of Implementation

80

Product Strategy and Rate of Improvement

80

Business Value Created

80

Ease of Customization

78

Quality of Features

78

Ease of IT Administration

77

Availability and Quality of Training

77

Usability and Intuitiveness

76

Vendor Support

76

Ease of Data Integration

74

Breadth of Features

74

IdeaScale Reviews

Rajat G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

good idea capturing cost can be more effective

Likeliness to Recommend

8 /10

What differentiates IdeaScale from other similar products?

good idea capturing and really helps to turn ideas into reality platform is easy to to use and integrate with multiple software. easy to maintain work dashboard with helps in increasing the efficiency and productivity.

What is your favorite aspect of this product?

easy to use platform

What do you dislike most about this product?

pricing is bit on higher side

What recommendations would you give to someone considering this product?

customer support and integration to multiple platform can be improved

Pros

  • Respectful
  • Effective Service
  • Fair
  • Client's Interest First
  • Role: Consultant
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2025

Great Product for decision making

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Keshavulu D.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

product and its pricey

Likeliness to Recommend

9 /10

What differentiates IdeaScale from other similar products?

IdeaScale stands out as a cloud-based innovation management platform that emphasizes crowdsourcing by enabling organizations to gather, develop, and prioritize ideas from a broad audience, including employees, customers, and the public. Its customizable workflows support a stage-gate process for refining and selecting ideas, while integrations with tools like Slack, Salesforce, and SharePoint allow seamless workflow incorporation. Designed for scalability, IdeaScale caters to diverse clients, from small businesses to large government agencies. Additionally, its user engagement features, such as idea submission, commenting, and voting, foster,

What is your favorite aspect of this product?

I don't have personal preferences, but if I were to highlight a standout feature of IdeaScale, it would be its crowdsourcing capabilities. The ability to gather ideas from a wide range of stakeholders—employees, customers, and even the public—empowers organizations to harness diverse perspectives and innovative solutions. This inclusive approach not only enhances creativity but also fosters a sense of collaboration and engagement among participants.

What do you dislike most about this product?

While I don’t have personal dislikes, common feedback about IdeaScale includes concerns about its complexity for new users and customization limits. For organizations unfamiliar with innovation management platforms, the variety of features and workflows can feel overwhelming without proper onboarding. Additionally, while IdeaScale offers flexibility, some users report that deeper customizations or unique integrations may require technical expertise or external support. Addressing these areas could improve accessibility and user satisfaction.

What recommendations would you give to someone considering this product?

Define Your Goals: Clearly identify the innovation challenges or opportunities you want to address and ensure IdeaScale's features align with those needs. Leverage Onboarding Support: Take full advantage of the training and resources IdeaScale provides to reduce the learning curve and maximize platform utility.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Effective Service

Cons

  • Charges for Enhancements
  • Security Frustrates

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