What is IdeaScale?
IdeaScale is an innovation management solution that links organizations to people with ideas. Those ideas can change the world – not just your business. Find ideas to aid in digital transformation, to face the age of automation, to fight climate change, inequality and beyond. Connect to the ideas that matter and start co-creating the future.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 87%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IdeaScale?
Pros
- Respectful
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Idea Capture
Social Collaboration
Multiple Language Support
Idea Segmentation
Idea Funnel
Advanced Search and Filtering
Application Integration
Customizable Branding
Idea Scoring / Evaluation
Mobile
News Feed
Vendor Capability Ratings
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Ease of Customization
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Ease of Data Integration
Breadth of Features
IdeaScale Reviews
Dayton B.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2022
A fantastic idea for a business product
Likeliness to Recommend
What differentiates IdeaScale from other similar products?
simple to launch and set up. Very user-friendly interface for administrators and users in the field who sign on only to cast votes. Always available and knowledgeable technical support. Additionally, the system has been dependable, with no downtime during our use. Ideascale offers one of the most reliable platforms available and is well ahead of everyone else in system integration.
What is your favorite aspect of this product?
I would be okay with IdeaScale's offers, but I was in for a delightful encounter. The leadership of my agency gave me the assignment of creating a community of leading practices to exchange practical and efficient ideas throughout the organization. Due to its enormous scalability, we are only beginning to scratch the surface of how this product can affect our company. So far, working with this team has been fantastic!
What do you dislike most about this product?
There are many options for community moderation, and it sometimes needs to be clarified what each one does. This can be overwhelming. Attached links or documents might be inserted or shown more prominently, and attached images display very little. The registration procedure might go more smoothly. It has more customization options than we are using.
What recommendations would you give to someone considering this product?
The team, which included sales, support, and others, was attentive, gifted, and enthusiastic about the product, their particular trades, and offering top-notch customer service. The technology is robust in features, user-friendly, and dependable. I've had the chance to participate in various application development during my decades-long employment with the federal government.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Dec 2022
Easy to use, adds business value!
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Karen M.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Dec 2022
Great product - please add video capabilities
Likeliness to Recommend
What differentiates IdeaScale from other similar products?
Ease of use
What is your favorite aspect of this product?
Support team and new templates
What do you dislike most about this product?
Lack of video capture
What recommendations would you give to someone considering this product?
If you don't need video capture, this is your product!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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