IdeaScale Logo
IdeaScale Logo
IdeaScale

IdeaScale

Composite Score
8.3 /10
CX Score
8.6 /10
Category
IdeaScale
8.3 /10

What is IdeaScale?

IdeaScale is an innovation management solution that links organizations to people with ideas. Those ideas can change the world – not just your business. Find ideas to aid in digital transformation, to face the age of automation, to fight climate change, inequality and beyond. Connect to the ideas that matter and start co-creating the future.

Company Details


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Awards & Recognition

IdeaScale won the following awards in the Idea Management category

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IdeaScale Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IdeaScale.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IdeaScale?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 77

Idea Capture

81

Social Collaboration

79

Idea Segmentation

79

Idea Funnel

79

Advanced Search and Filtering

78

Application Integration

78

Multiple Language Support

77

Dashboards, Analytics and Reporting

77

Customizable Branding

77

Idea Scoring / Evaluation

77

News Feed

76

Vendor Capability Ratings

Average 77

Product Strategy and Rate of Improvement

80

Ease of Implementation

79

Business Value Created

79

Usability and Intuitiveness

79

Quality of Features

77

Availability and Quality of Training

77

Ease of Customization

76

Ease of IT Administration

76

Vendor Support

75

Ease of Data Integration

75

Breadth of Features

75

IdeaScale Reviews

CASEY W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

easy to work with

Likeliness to Recommend

9 /10

What differentiates IdeaScale from other similar products?

It is versatile.

What is your favorite aspect of this product?

It supports custom reporting and automated performance analysis.

What do you dislike most about this product?

Ideascale has limited features.

What recommendations would you give to someone considering this product?

Ideascale is flexible for collaborations.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Effective Service

Kathy B.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Superb idea management platform

Likeliness to Recommend

9 /10

What differentiates IdeaScale from other similar products?

IdeaScale is a powerful and highly developed tool. Its placement and launching are very approachable. It is highly configurable to fit the distinctive needs of customization. It gives full control over the diverse idea stages, ranging from moderation to complete engagement. Its customer helpdesk is very responsive. So these are the reasons I chose this tool.

What is your favorite aspect of this product?

IdeaScale provides immediate and efficient customer service. It competently meets all essentials by giving innovative ideas. I also like its continuous update policies to improve its features. It facilitates with wide range of customization according to the needs of our inputs. It is very trustworthy software. Its collaboration features provides useful services while refining raw ideas. The dashboard is well-designed and managed.

What do you dislike most about this product?

I have faced a few challenges when I started using it, but now it is working efficiently and giving unexpected services. Its customer support is very polite and responsive.

What recommendations would you give to someone considering this product?

Ideascale is a top-tier innovation management platform. The user interface of IdeaScale is widespread and has a learning curve. It operates well if your strategies line up perfectly with its functioning.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Deborah M.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Easy implementation.

Likeliness to Recommend

8 /10

What differentiates IdeaScale from other similar products?

IdeaScale is straightforward mainly when using it's whiteboard and it is easy to use for project setting and management.

What is your favorite aspect of this product?

IdeaScale takes less time to create your own dashboard for activity management including whiteboard.

What do you dislike most about this product?

Only whiteboard is easy to use.

What recommendations would you give to someone considering this product?

IdeaScale is not complex as other softwares.

Pros

  • Efficient Service
  • Inspires Innovation
  • Over Delivered
  • Friendly Negotiation

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