JotForm Logo
JotForm Logo
Jotform

JotForm

Composite Score
8.6 /10
CX Score
8.7 /10
Category
JotForm
8.6 /10

What is JotForm?

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

Company Details


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JotForm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JotForm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

86 Plan to Renew

2
Since last award

80 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JotForm?

1% Negative
7% Neutral
92% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Acts with Integrity

Feature Ratings

Average 80

Electronic Signatures

83

Mobility

83

Security

83

Workflow Automation

80

Drag and Drop Design

80

Data Analysis and Survey Function

79

APIs and Integration

78

Field Configuration and Customization

77

Version Management

76

State Transformation

76

Vendor Capability Ratings

Average 80

Ease of Data Integration

83

Business Value Created

83

Usability and Intuitiveness

82

Breadth of Features

81

Ease of Customization

81

Ease of IT Administration

80

Ease of Implementation

80

Product Strategy and Rate of Improvement

80

Quality of Features

80

Availability and Quality of Training

79

Vendor Support

79

JotForm Reviews

Ruben Aaron C.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2023

JotForm is the ultimate form builder

Likeliness to Recommend

10 /10

What differentiates JotForm from other similar products?

Highly customizable.

What is your favorite aspect of this product?

Electronic signature.

What do you dislike most about this product?

Some capabilities are not available even in a paid plan.

What recommendations would you give to someone considering this product?

Use it when you need PDF integration or high customization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kaitlyn L.

  • Role: Human Resources
  • Industry: Gaming and Hospitality
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2023

Seamless solution to paperless!

Likeliness to Recommend

10 /10

What differentiates JotForm from other similar products?

Jotform enables our company to go completely paperless with our employment application. Jotform will electronically store applications for as long as necessary and allows users to share completed applications among management.

What is your favorite aspect of this product?

It is very easy to use and share among management.

What do you dislike most about this product?

The cost is a bit pricey.

What recommendations would you give to someone considering this product?

I would recommend Jotform to any HR professional who is interested in a paperless application process.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Megha M.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Excellent! Have been using this 4 almost 6 years

Likeliness to Recommend

9 /10

What differentiates JotForm from other similar products?

Features, good widgets and ease of use

What is your favorite aspect of this product?

Customization and ease of use.

What do you dislike most about this product?

Some small technical glitches keep coming but get resolved on its own mostly

What recommendations would you give to someone considering this product?

Absolutely excellent and best in market

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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