JotForm Logo
JotForm Logo
Jotform, Inc.

JotForm

Composite Score
7.3 /10
CX Score
7.6 /10
Category
JotForm
7.3 /10

What is JotForm?

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

Company Details


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JotForm Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

90 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JotForm?

0% Negative
21% Neutral
79% Positive

Pros

  • Caring
  • Client's Interest First
  • Generous Negotitation
  • Transparent

Feature Ratings

Average 80

Document Management

87

Contract Management

83

Integrations

82

Share & Track

81

Project Management Workflow

81

Dashboard and Analytics

80

Templates

79

Proposals and SOWs

78

E-Signature

77

Content Residency

76

Pricing Estimate

75

Vendor Capability Ratings

Average 74

Quality of Features

80

Ease of Data Integration

79

Business Value Created

76

Availability and Quality of Training

75

Breadth of Features

75

Ease of IT Administration

75

Ease of Customization

75

Ease of Implementation

70

Product Strategy and Rate of Improvement

69

Vendor Support

69

Usability and Intuitiveness

68

JotForm Reviews

Dominik N.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

A versatile web form builder for professionals

Likeliness to Recommend

9 /10

What differentiates JotForm from other similar products?

It is a flexible web form generator that is becoming more well-liked among businesspeople and professionals. The drag-and-drop interface of JotForm makes creating forms simple. Without the need for heavy coding, IT experts may quickly develop sophisticated forms. Users of JotForm may trademark their forms, select from a variety of templates, and customize them to meet their unique requirements thanks to the comprehensive customization possibilities available. It effectively connects with well-known enterprise software programs like Salesforce, Microsoft 365, and Google Workspace.

What is your favorite aspect of this product?

JotForm adjusts to your needs, whether you need to construct a straightforward contact form or a sophisticated survey. Its simplicity of use and customization possibilities are quite beneficial. Security of data is crucial. JotForm is a secure platform for sensitive information since it uses strong encryption and complies with data protection laws. JotForm makes sure that forms are flexible for data gathering in the field and user-friendly on a variety of devices in an increasingly mobile world. This improves productivity and makes it easier to automate data transfer.

What do you dislike most about this product?

By minimizing manual processes, the ability to automate operations based on form submissions would be extremely advantageous to IT personnel.

What recommendations would you give to someone considering this product?

It's a great option thanks to its user-friendly interface, wide customization, integrations, security features, and mobile optimization. JotForm's existing capabilities are quite useful, but there is always potential for growth, especially in sophisticated analytics and process automation. You can speed up data gathering, guarantee data security, and take advantage of the freedom to create forms that are suited to your particular requirements with JotForm. Discover the power of data capture made simple with JotForm - where personalization meets practicality.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Zafar A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

A great eForm management platfrom

Likeliness to Recommend

10 /10

What differentiates JotForm from other similar products?

The features that are presented in a platform will definitely make end user a great choose a of different features.

What is your favorite aspect of this product?

The usage and management of different forms and their mobile control making these platforms an easy and accessible, among other similar products.

What do you dislike most about this product?

A bit time consuming, if you consider yourself as a perfectionist, to many features will make you a bit longer to create an ideal eForm.

What recommendations would you give to someone considering this product?

Nowadays paper is losing its value, eForms are taking the advantage, they are secure, they are traceable and you will never think that it could be lost. And JotForm makes it all super easy and accessible.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Caring

Brandi A.

  • Role: C-Level
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

This product was a little disappointing.

Likeliness to Recommend

7 /10

What differentiates JotForm from other similar products?

I do like the survey building features on JotForm.

What is your favorite aspect of this product?

My favorite features were the survey builders.

What do you dislike most about this product?

I didn't like the glitchy behavior of JotForm.

What recommendations would you give to someone considering this product?

I would recommend trying another product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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