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JotForm Logo Award Winner Product Badge
Jotform

JotForm

Composite Score
8.4 /10
CX Score
8.6 /10
Category
JotForm
8.4 /10

What is JotForm?

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

Company Details


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Awards & Recognition

JotForm won the following awards in the Online Forms category

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JotForm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JotForm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

86 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JotForm?

1% Negative
7% Neutral
92% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Acts with Integrity

Feature Ratings

Average 81

Mobility

83

Electronic Signatures

83

Security

83

Drag and Drop Design

81

Workflow Automation

80

Data Analysis and Survey Function

79

Field Configuration and Customization

78

APIs and Integration

77

Version Management

74

State Transformation

74

Vendor Capability Ratings

Average 80

Ease of Data Integration

84

Business Value Created

82

Usability and Intuitiveness

82

Breadth of Features

82

Ease of Customization

81

Ease of IT Administration

80

Ease of Implementation

80

Product Strategy and Rate of Improvement

80

Quality of Features

80

Availability and Quality of Training

79

Vendor Support

78

JotForm Reviews

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2020

Fantastic! Do not hesitate to contact them for ass

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2020

More features than Others but connectivity issues.

Likeliness to Recommend

5 /10

Pros

  • Respectful
  • Security Protects
  • Continually Improving Product
  • Reliable

Cons

  • Less Efficient Service
  • Vendor's Interest First
  • Less Generous
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Performs well as expected

Likeliness to Recommend

8 /10

Pros

  • Caring
  • Altruistic
  • Helps Innovate
  • Enables Productivity

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