
What is JotForm?
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
86 Plan to Renew
2
Since last award
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JotForm?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Electronic Signatures
Drag and Drop Design
Mobility
Workflow Automation
Data Analysis and Survey Function
Field Configuration and Customization
APIs and Integration
Version Management
State Transformation
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Implementation
Vendor Support
Ease of IT Administration
Availability and Quality of Training
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JotForm Reviews

TEMITOPE A.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2025
Good product but a bit complex to implement
Likeliness to Recommend
What differentiates JotForm from other similar products?
It has more functionalities than it counterparts
What is your favorite aspect of this product?
Customization
What do you dislike most about this product?
Complexity
What recommendations would you give to someone considering this product?
Go for it, it has more functions but can be complex to implement
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Julia H.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Feb 2025
Many payment Methods
Likeliness to Recommend
What differentiates JotForm from other similar products?
JotForm integrates many payment methods like PayPal, stripe and others
What is your favorite aspect of this product?
it allows to design the background of the form by allowing you to add images or colors.
What do you dislike most about this product?
Logic conditions on the forms created are had to set.
Pros
- Trustworthy
- Acts with Integrity
- Over Delivered
- Helps Innovate
Please tell us why you think this review should be flagged.

Ahmer Zaman K.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Nov 2024
Simple and pricy
Likeliness to Recommend
What differentiates JotForm from other similar products?
Easier integration with Wordpress
What is your favorite aspect of this product?
Integration with Wordpress, summaries
What do you dislike most about this product?
Pricing is too high
What recommendations would you give to someone considering this product?
Good if you’d like to add it to your Wordpress page
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Continually Improving Product
Cons
- Less Generous
- Under Delivered
Please tell us why you think this review should be flagged.
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