
What is JotForm?
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
86 Plan to Renew
2
Since last award
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JotForm?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Electronic Signatures
Drag and Drop Design
Mobility
Workflow Automation
Data Analysis and Survey Function
Field Configuration and Customization
APIs and Integration
Version Management
State Transformation
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Implementation
Vendor Support
Ease of IT Administration
Availability and Quality of Training
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JotForm Reviews

Agata Z.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Oct 2024
Very comprehensive tool to crate surveys
Likeliness to Recommend
What differentiates JotForm from other similar products?
Designed specifically for surveys, highly advanced
What is your favorite aspect of this product?
Summaries
What do you dislike most about this product?
Poor integration with Wordpress
What recommendations would you give to someone considering this product?
Simple but not overly simplistic tool
Pros
- Includes Product Enhancements
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Slower Product Innovation
Please tell us why you think this review should be flagged.

Basit L.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Helps to conduct the best surveys
Likeliness to Recommend
What differentiates JotForm from other similar products?
Jotform is very easy to use, especially the drag-and-drop interface makes creation very easy, what I like the most. There are also a lot of custiomizable templates, where you can easy change thing to make your own for your purpose. I also like that you can change the branding.
What is your favorite aspect of this product?
JotForm has truly changed the way I manage forms and collect data. It's a very user friendly interface, which makes it super easy to create and customize forms to suit anyones needs. The setup process was easy and I was up and running in no time.
What do you dislike most about this product?
I have had some issues making the forms look 100% the way I want on mobile, but that's not a major issue. I'm sure their excellent customer service would have helped me custom code it for mobile if I asked for it.
What recommendations would you give to someone considering this product?
I am recommending this product for better reach.
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Acts with Integrity
Please tell us why you think this review should be flagged.
Raja B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Great online form with lots of features and themes
Likeliness to Recommend
What differentiates JotForm from other similar products?
One can even create a website/app taking the functionalities of Jotform to the next level with its data analytics features. It can be a lead generation machine.
What is your favorite aspect of this product?
Large library of readymade templates. If any issue arise, raise a forum ticket and stay assured a reply within an hour or so by their staff that should resolve the issue.
What do you dislike most about this product?
With how comprehensive this platform has grown with newly added features including possibility to launch website/shopping app, I think they are going well.
What recommendations would you give to someone considering this product?
You can even create a cost calculator using Jotform. I mean with your creativity, you can find unique use cases.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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