
What is JotForm?
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
86 Plan to Renew
2
Since last award
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JotForm?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Electronic Signatures
Drag and Drop Design
Mobility
Workflow Automation
Data Analysis and Survey Function
Field Configuration and Customization
APIs and Integration
Version Management
State Transformation
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Implementation
Vendor Support
Ease of IT Administration
Availability and Quality of Training
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JotForm Reviews

Ravi R.
- Role: Operations
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Futuristic Product for it's time
Likeliness to Recommend
What differentiates JotForm from other similar products?
You may still go with googled forms but once you use jot forms I'm sure you are never going back. The way they think and the work flows and features they offer I have never seen any forms offering this till date.
What is your favorite aspect of this product?
I love their Jotforms sign which helps with automating the workflow without intervention and I love the fact that you can build an app using the form who might have thought about it kudos to the team.
What do you dislike most about this product?
The pricing is slightly on the higher side however for the feature they offer the ask is fine.
What recommendations would you give to someone considering this product?
Please go through all the forms and then check jotforms play with their templates and check your use case because I'm sure you will love the product and you will never look back once you have used Jot
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
FREDERICK S.
- Role: Human Resources
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2024
great software
Likeliness to Recommend
What differentiates JotForm from other similar products?
Jotform automatically send form submissions to email marketing.
What is your favorite aspect of this product?
Jotform seamless collects online payments on my behave and also allow me get paid from the forms shared.
What recommendations would you give to someone considering this product?
Templates are easy to edit and make good forms.
Pros
- Unique Features
- Efficient Service
- Respectful
- Acts with Integrity
Please tell us why you think this review should be flagged.
Zafar A.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
A great tool for a document management
Likeliness to Recommend
What differentiates JotForm from other similar products?
The application gives variety of forms and selection of design. You can manage and test form before release. It is applicable for HR process or signing any agreements.
What is your favorite aspect of this product?
The variety of different designs and integration with several devices, makes this tool veery handy and easy to use from beginner to professional.
What do you dislike most about this product?
The creation of forms a bit time consuming, due to its complicated process of the design, for a beginner it could be a challenge. In first place you have to follow instruction and to neglect them.
What recommendations would you give to someone considering this product?
Small business can use this product as a great tool to be consider at its price efficiency and available features for eForm features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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