JotForm Logo
JotForm Logo
Jotform

JotForm

Composite Score
8.6 /10
CX Score
8.7 /10
Category
JotForm
8.6 /10

What is JotForm?

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

Company Details


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JotForm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JotForm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

86 Plan to Renew

2
Since last award

80 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JotForm?

1% Negative
7% Neutral
92% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Acts with Integrity

Feature Ratings

Average 80

Electronic Signatures

83

Mobility

83

Security

83

Workflow Automation

80

Drag and Drop Design

80

Data Analysis and Survey Function

79

APIs and Integration

78

Field Configuration and Customization

77

Version Management

76

State Transformation

76

Vendor Capability Ratings

Average 80

Ease of Data Integration

83

Business Value Created

83

Usability and Intuitiveness

82

Breadth of Features

81

Ease of Customization

81

Ease of IT Administration

80

Ease of Implementation

80

Product Strategy and Rate of Improvement

80

Quality of Features

80

Availability and Quality of Training

79

Vendor Support

79

JotForm Reviews

Ravi R.

  • Role: Operations
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Futuristic Product for it's time

Likeliness to Recommend

10 /10

What differentiates JotForm from other similar products?

You may still go with googled forms but once you use jot forms I'm sure you are never going back. The way they think and the work flows and features they offer I have never seen any forms offering this till date.

What is your favorite aspect of this product?

I love their Jotforms sign which helps with automating the workflow without intervention and I love the fact that you can build an app using the form who might have thought about it kudos to the team.

What do you dislike most about this product?

The pricing is slightly on the higher side however for the feature they offer the ask is fine.

What recommendations would you give to someone considering this product?

Please go through all the forms and then check jotforms play with their templates and check your use case because I'm sure you will love the product and you will never look back once you have used Jot

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

FREDERICK S.

  • Role: Human Resources
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

great software

Likeliness to Recommend

9 /10

What differentiates JotForm from other similar products?

Jotform automatically send form submissions to email marketing.

What is your favorite aspect of this product?

Jotform seamless collects online payments on my behave and also allow me get paid from the forms shared.

What recommendations would you give to someone considering this product?

Templates are easy to edit and make good forms.

Pros

  • Unique Features
  • Efficient Service
  • Respectful
  • Acts with Integrity

AMB. Chidiebere Moses O.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Simple Way To Get A Form Setup and Sent

Likeliness to Recommend

10 /10

What differentiates JotForm from other similar products?

It does have good features including drag and drop without using coding to get anything special done. It has better way to submit forms, integrate with websites and simply creative user-interface.

What is your favorite aspect of this product?

Drag and Drop Pre-defined templates Simple submission process

What do you dislike most about this product?

If you do not know how to use the platform or you are new to it, it could be confusing and takes a good amount of time before you starting working fast. But when you get it, you become a pro easily.

What recommendations would you give to someone considering this product?

This is just a simple eForm and Survey creation platform, and it satisfies the purpose of its creation. So be specific first for what purpose you want to use it, so you can be able to make easy choice of templates to work with.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

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