
What is JotForm?
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
86 Plan to Renew
2
Since last award
80 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JotForm?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Electronic Signatures
Mobility
Security
Workflow Automation
Drag and Drop Design
Data Analysis and Survey Function
APIs and Integration
Field Configuration and Customization
Version Management
State Transformation
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Availability and Quality of Training
Vendor Support
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JotForm Reviews

Ravi R.
- Role: Operations
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Futuristic Product for it's time
Likeliness to Recommend
What differentiates JotForm from other similar products?
You may still go with googled forms but once you use jot forms I'm sure you are never going back. The way they think and the work flows and features they offer I have never seen any forms offering this till date.
What is your favorite aspect of this product?
I love their Jotforms sign which helps with automating the workflow without intervention and I love the fact that you can build an app using the form who might have thought about it kudos to the team.
What do you dislike most about this product?
The pricing is slightly on the higher side however for the feature they offer the ask is fine.
What recommendations would you give to someone considering this product?
Please go through all the forms and then check jotforms play with their templates and check your use case because I'm sure you will love the product and you will never look back once you have used Jot
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
FREDERICK S.
- Role: Human Resources
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2024
great software
Likeliness to Recommend
What differentiates JotForm from other similar products?
Jotform automatically send form submissions to email marketing.
What is your favorite aspect of this product?
Jotform seamless collects online payments on my behave and also allow me get paid from the forms shared.
What recommendations would you give to someone considering this product?
Templates are easy to edit and make good forms.
Pros
- Unique Features
- Efficient Service
- Respectful
- Acts with Integrity
Please tell us why you think this review should be flagged.

AMB. Chidiebere Moses O.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted May 2023
Simple Way To Get A Form Setup and Sent
Likeliness to Recommend
What differentiates JotForm from other similar products?
It does have good features including drag and drop without using coding to get anything special done. It has better way to submit forms, integrate with websites and simply creative user-interface.
What is your favorite aspect of this product?
Drag and Drop Pre-defined templates Simple submission process
What do you dislike most about this product?
If you do not know how to use the platform or you are new to it, it could be confusing and takes a good amount of time before you starting working fast. But when you get it, you become a pro easily.
What recommendations would you give to someone considering this product?
This is just a simple eForm and Survey creation platform, and it satisfies the purpose of its creation. So be specific first for what purpose you want to use it, so you can be able to make easy choice of templates to work with.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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