Keeper Logo Award Winner Product Badge
Keeper Logo Award Winner Product Badge
Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Awards & Recognition

Keeper won the following awards in the Password Management category

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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

88

Vault for Each User

87

Multi-Factor Authentication (MFA)

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

84

Team Management

84

Dashboard

84

Policy Engine and Enforcements

83

Single Sign-On (SSO)

83

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

83

Quality of Features

83

Vendor Support

82

Ease of Data Integration

82

Availability and Quality of Training

82

Ease of IT Administration

81

Usability and Intuitiveness

81

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

mira s.

  • Role: Public Sector
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The easiest way to login fastly

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

Sharing database credentials was a big challenge for us, but by automating using KSM, the procedure is now carried out automatically and more securely. Our new infrastructure delivery time has been dramatically shortened and has fastened the growth of our company.

What is your favorite aspect of this product?

Keeper Security has passed several independent tests and certifications that our business needed. There are various ways to handle user provisioning, and the app is simple to use. We handle a large number of credentials to access our IT infrastructure, which makes the overall system incredibly adaptable. Thanks to Keeper, we have been able to effortlessly manage, distribute, and protect our passwords.

What do you dislike most about this product?

There are a few things to be unhappy about It took me some time to realize that I could modify the Keeper app's settings to make it stay open when I use my phone or tablet. It was much easier to use once I discovered the settings.

What recommendations would you give to someone considering this product?

Keeper is the ideal location to store both your login and credit card details. It truly saves you time by generating secure passwords for you and automatically filling out forms. Because 2-factor authentication keeps all of your security information secure in one location, you'll never have to remember it again.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Alexander S.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Has great 2FA security plans

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

We all heavily rely on the internet nowadays and I also have more than 50 accounts. And the passwords for all of these accounts are difficult to remember. Therefore I use Keeper which offers a one-stop shop for password security and password sharing inside the team.

What is your favorite aspect of this product?

Firstly, I appreciate having the security of strong individual passwords on all of my sites while also having the convenience of only having to remember one strong individual password for all of them. Secondly, This is a fantastic time-saver because it prevents the account from being locked every time the password is changed. Lastly, It's a fantastic device that features fingerprint recognition and is extremely fast, making my job much more efficient.

What do you dislike most about this product?

There isn't much to criticize. I believe there are a few too many backup reminders that keep us aware of any case we missed. It took me a while to figure out that I could set the Keeper app to stay open for a certain amount of time while I'm working on my phone or tablet because it goes to sleep after a short amount of time. But became significantly more efficient to use once I discovered the settings.

What recommendations would you give to someone considering this product?

I adore how safe it is and how it is designed specifically for my needs. I use a lot of different programs at work, so being able to store all of my passwords in one place and not having to remember them all is fantastic! Keeper is a fantastic password manager that I highly suggest.

Pros

  • Performance Enhancing
  • Effective Service
  • Caring
  • Respectful

Mike S.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

It is unique and scalable

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

Keeper is unique in that it simplifies pass management procedure by allowing us to enter our username and password with a single click! Now there is no need to memorize passwords because we have a Keeper in the business place. It always makes our passwords more tough and safe so that no one who is not authorized may compromise our security.

What is your favorite aspect of this product?

Apart from saving passwords, Keeper password Manager and Vault have a number of other features that help our organization to be entirely safe and their higher functionality also gives us greater confidence to do our jobs effectively. It also works well on both our Windows and Android OS systems. Keeper is quite easy to use and more robust as compared to rivals.

What do you dislike most about this product?

Keeper hasn't caused our team any serious issues but there are situations where we don't want to keep a password for a specific website in Keeper for whatever reason, but we can't do so with Keeper because it forces us to use a password otherwise it will deactivate the prompts entirely.

What recommendations would you give to someone considering this product?

If you are having trouble remembering your passwords? Do you have a habit of using only one password for all accounts and are concerned about security? Yes; Go for the Keeper Password Manager solution. It is your platform that will not only free you from the worries of password management but also provides you with complete security.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Inspires Innovation

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