Keeper Logo Award Winner Product Badge
Keeper Logo Award Winner Product Badge
Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Awards & Recognition

Keeper won the following awards in the Password Management category

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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

88

Vault for Each User

87

Multi-Factor Authentication (MFA)

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

84

Team Management

84

Dashboard

84

Policy Engine and Enforcements

83

Single Sign-On (SSO)

83

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

83

Quality of Features

83

Vendor Support

82

Ease of Data Integration

82

Availability and Quality of Training

82

Ease of IT Administration

81

Usability and Intuitiveness

81

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Samuel-Borris J.

  • Role: Operations
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

A great investment for password management.

Likeliness to Recommend

8 /10

What differentiates Keeper from other similar products?

Keeper security meets many certifications and independent testing that were difficult requirements for our company need. The app is straightforward to use, and there are several ways that to implement user provisioning. The complete system is extremely flexible. I prefer the ability to share records/passwords with employees/teams and having the ability to cover passwords from the users. It’s easy to use, and that i like the interface better than the others I have tested.

What is your favorite aspect of this product?

I love it for creating my process easiest to input username and password in exactly a click! I even have no need to remember my passwords for only being a Keeper user. It continuously makes my passwords complicated and stronger. Also, it’ operating fine in my Windows ten and robot in operation systems. Keeper is most user-friendly.

What do you dislike most about this product?

I haven’t found any major downside with Keeper. Generally, my chrome extension cannot fill the input fields with saved details. I found this problem on only a couple of websites. However, this could be fixed. Also, they must offer me the chance to share any information I want. Irrespective of whether it’s my banking info or identity.

What recommendations would you give to someone considering this product?

Give Keeper a try. Their support has been great. The merchandise has been useful in administering our users and their passwords.

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Silvana G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Proficient tool for managing passwords

Likeliness to Recommend

8 /10

What differentiates Keeper from other similar products?

Keeper, I feel, blends their protection philosophy with the demands of Venture to possess authority over business credentials superior to just about any other credential management. Assistance is incredibly knowledgeable and prompt via their helpdesk.

What is your favorite aspect of this product?

Keeper enables our organization to generate robust credentials for every portal without memorizing passwords. This even helps customers navigate the tricky trade-off between safety and ease by ensuring that credentials are distinct throughout suppliers and websites. SSO simplifies deployment, and our MFA supplier's extra layer of protection offers us a piece of ease.

What do you dislike most about this product?

The computer program as well as the chrome extension ought to be contemporary. Whenever we connect to one, we must be simultaneously connected to the next. Connectivity and identification with domestically installed programs require more development.

What recommendations would you give to someone considering this product?

The governing organization wasn't simple for us, and handling credentials have been the main significant key I loathed, so I went to Keeper, which has converted my stressed existence into a comfy one. Give it a whirl if you're bored of memorizing lengthy credentials.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Patrick C.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Saver of our lives by saving our time, effort cost

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

Keeper, I believe, better than any other password manager, balances their security model with the needs of Enterprise to have control over their accounts. Through their ticket system, support is very knowledgeable and responsive.

What is your favorite aspect of this product?

Keeper allows our company to create strong passwords for any website without having to remember them. It also ensures that passwords are unique across vendors and sites, as well as assisting users in navigating the difficult trade-off between security and convenience. SSO makes provisioning easier, and the added layer of security provided by our MFA provider gives us peace of mind.

What do you dislike most about this product?

Both the desktop app and the browser extension should be up to date. We should be automatically logged into the other when we log into one. More work is needed to improve integration and recognition with locally installed applications.

What recommendations would you give to someone considering this product?

Managing organization wasn't easy for me, and managing passwords was the most important thing I despised, so I turned to Keeper, which has proven to be a game-changer in my life by transforming my stressful life into a fully comfortable one. If you're tired of remembering too long passwords, give it a try.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

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