Keeper Security

Keeper

Composite Score

8.9 /10

CX Score

9.0 /10

146 Reviews Write a Review

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What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details

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Awards & Recognition

Keeper won the following awards in the Password Management category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact
Conflict Resolution

2024

Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative

8% Neutral

91% Positive

Pros

Reliable
Enables Productivity
Security Protects
Trustworthy

Feature Ratings

Average 85

Credential Management

Password Generator

Multi-Factor Authentication (MFA)

Vault for Each User

Work and Personal

Encryption and Decryption

Access From Multiple Devices

Team Management

Dashboard

Policy Engine and Enforcements

Single Sign-On (SSO)

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Quality of Features

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Privileged Access Management

Score 7.9

View Keeper in this category (opens in a new tab)

Keeper Reviews

Khan S.

Role: Information Technology
Industry: Construction
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Keeper is the best password management solution.

Likeliness to Recommend

8 /10

What differentiates Keeper from other similar products?

Keeper is the mini PAM solution. it has limited features but it is useful for medium and large organization. keeper password vault is use full for URL and keeper connection manager is best for RDP, SSH ect access.

What is your favorite aspect of this product?

It is a zero knowledge application.

What do you dislike most about this product?

response from support takes long.

What recommendations would you give to someone considering this product?

cost effective solution

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Hüseyin D.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

SSO friendly password manager

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

When we launched Keeper, it was the only password manager supports Jumpcloud SSO

What is your favorite aspect of this product?

It supports team management and SSO

What do you dislike most about this product?

Pricing would be less to compete the others.

What recommendations would you give to someone considering this product?

If you want to use password manager and integrate it with active directory, Keeper is good option.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Harison M.

Role: Operations
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

Keeper is a very useful tool!

Likeliness to Recommend

8 /10

What differentiates Keeper from other similar products?

Well-integrated UI, secure sharing between workers and teams, externally shareable “one-time” secrets, and a private license for every employee to secure their non-corporate personal info (which may be a nice benefit and helps encourage personal online Safety). New options are added regularly.

What is your favorite aspect of this product?

I favor the flexibility to share records/passwords with employees/teams and having the ability to cover passwords from the users. It’s easy to use, and I like the interface better than the others I have tested. The program is straightforward to use and intuitive. Sharing secrets with people in my organization is easy and fast! The ability to access the vault programmatically with python and javascript has been nice for our automation wants.

What do you dislike most about this product?

The least useful thing, or what I dislike the most, is I’d like the administrator to share a folder of passwords with an employee and when they add to the folder, have a setting that mechanically sets the ownership of the record/password to the company rather than the user. It’s a minor dislike, however, I’d wish to keep users from owning the passwords in shared folders.

What recommendations would you give to someone considering this product?

Tired of trying to remember your password? Do you use identical passwords and worry about security? Ne’er worry about this again with the Keeper parole Manager and Security. My company has been mistreatment this for a couple of years currently and we are completely satisfied.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Cons

Charges for Enhancements

Keeper

What is Keeper?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

Keeper Ratings

91 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Keeper?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Credential Management Software provides credential management and retrieval functionality.

Password Generator Software includes the ability for users to generate strong passwords.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Vault for Each User Each user has access to their own password vault.

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Team Management Create and manage team members. Items can be shared across team members.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Policy Engine and Enforcements Includes standard and/or customizable security policies, and the ability to enforce policies.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Privileged Access Management

Keeper Reviews

Khan S.

Keeper is the best password management solution.

Likeliness to Recommend

Pros

Hüseyin D.

SSO friendly password manager

Likeliness to Recommend

Pros

Harison M.

Keeper is a very useful tool!

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Credential Management

Password Generator

Multi-Factor Authentication (MFA)

Vault for Each User

Work and Personal

Encryption and Decryption

Access From Multiple Devices

Team Management

Dashboard

Policy Engine and Enforcements

Single Sign-On (SSO)

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization