Keeper Logo Award Winner Product Badge
Keeper Logo Award Winner Product Badge
Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Awards & Recognition

Keeper won the following awards in the Password Management category

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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

85

Team Management

84

Dashboard

84

Policy Engine and Enforcements

84

Single Sign-On (SSO)

83

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Quality of Features

83

Vendor Support

82

Availability and Quality of Training

82

Ease of Data Integration

82

Ease of IT Administration

81

Usability and Intuitiveness

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Alexander S.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Has great 2FA security plans

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

We all heavily rely on the internet nowadays and I also have more than 50 accounts. And the passwords for all of these accounts are difficult to remember. Therefore I use Keeper which offers a one-stop shop for password security and password sharing inside the team.

What is your favorite aspect of this product?

Firstly, I appreciate having the security of strong individual passwords on all of my sites while also having the convenience of only having to remember one strong individual password for all of them. Secondly, This is a fantastic time-saver because it prevents the account from being locked every time the password is changed. Lastly, It's a fantastic device that features fingerprint recognition and is extremely fast, making my job much more efficient.

What do you dislike most about this product?

There isn't much to criticize. I believe there are a few too many backup reminders that keep us aware of any case we missed. It took me a while to figure out that I could set the Keeper app to stay open for a certain amount of time while I'm working on my phone or tablet because it goes to sleep after a short amount of time. But became significantly more efficient to use once I discovered the settings.

What recommendations would you give to someone considering this product?

I adore how safe it is and how it is designed specifically for my needs. I use a lot of different programs at work, so being able to store all of my passwords in one place and not having to remember them all is fantastic! Keeper is a fantastic password manager that I highly suggest.

Pros

  • Performance Enhancing
  • Effective Service
  • Caring
  • Respectful

Mike S.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

It is unique and scalable

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

Keeper is unique in that it simplifies pass management procedure by allowing us to enter our username and password with a single click! Now there is no need to memorize passwords because we have a Keeper in the business place. It always makes our passwords more tough and safe so that no one who is not authorized may compromise our security.

What is your favorite aspect of this product?

Apart from saving passwords, Keeper password Manager and Vault have a number of other features that help our organization to be entirely safe and their higher functionality also gives us greater confidence to do our jobs effectively. It also works well on both our Windows and Android OS systems. Keeper is quite easy to use and more robust as compared to rivals.

What do you dislike most about this product?

Keeper hasn't caused our team any serious issues but there are situations where we don't want to keep a password for a specific website in Keeper for whatever reason, but we can't do so with Keeper because it forces us to use a password otherwise it will deactivate the prompts entirely.

What recommendations would you give to someone considering this product?

If you are having trouble remembering your passwords? Do you have a habit of using only one password for all accounts and are concerned about security? Yes; Go for the Keeper Password Manager solution. It is your platform that will not only free you from the worries of password management but also provides you with complete security.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Inspires Innovation

Josh T.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

It is the best application to keep passwords.

Likeliness to Recommend

8 /10

What differentiates Keeper from other similar products?

Remembering one complicated master password is far more convenient than attempting to recollect or keep track of dozens of complex passwords for a variety of sites. Keeper makes it simple to form secure passwords through organisation (you verify the length) and offers you peace of mind that you just have a vault with all the data you would like to login into your favorite websites and services.

What is your favorite aspect of this product?

I fully love that I can keep all of my passwords in one place and not need to perpetually reset forgotten passwords since I have more than I could count that I use on a daily basis. It’ nice that we are able to share passwords with a team securely. Integration with Azure AD for SSO makes it straightforward to access our password vault. The online browser extension works great to autofill passwords on websites. You’ll save new credentials in folders to share with others or keep them in your own personal vault.

What do you dislike most about this product?

The SSO portion requires software system installed on one among our servers. There’s currently a cloud option, however, it’s an extra fee. I’d like SSO to be out there within the cloud as a part of the quality package instead of putting in the custom package on one of my web-facing servers. Upgrades to this SSO software are generally harder than they should be.

What recommendations would you give to someone considering this product?

I’ve looked into the safety design of loads of competitors, and Keeper is extremely forthright concerning the way they secure your data.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Inspires Innovation

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