Keeper Logo Award Winner Product Badge
Keeper Logo Award Winner Product Badge
Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Awards & Recognition

Keeper won the following awards in the Password Management category

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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

88

Vault for Each User

87

Multi-Factor Authentication (MFA)

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

84

Team Management

84

Dashboard

84

Policy Engine and Enforcements

83

Single Sign-On (SSO)

83

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

83

Quality of Features

83

Vendor Support

82

Ease of Data Integration

82

Availability and Quality of Training

82

Ease of IT Administration

81

Usability and Intuitiveness

81

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Josh T.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

It is the best application to keep passwords.

Likeliness to Recommend

8 /10

What differentiates Keeper from other similar products?

Remembering one complicated master password is far more convenient than attempting to recollect or keep track of dozens of complex passwords for a variety of sites. Keeper makes it simple to form secure passwords through organisation (you verify the length) and offers you peace of mind that you just have a vault with all the data you would like to login into your favorite websites and services.

What is your favorite aspect of this product?

I fully love that I can keep all of my passwords in one place and not need to perpetually reset forgotten passwords since I have more than I could count that I use on a daily basis. It’ nice that we are able to share passwords with a team securely. Integration with Azure AD for SSO makes it straightforward to access our password vault. The online browser extension works great to autofill passwords on websites. You’ll save new credentials in folders to share with others or keep them in your own personal vault.

What do you dislike most about this product?

The SSO portion requires software system installed on one among our servers. There’s currently a cloud option, however, it’s an extra fee. I’d like SSO to be out there within the cloud as a part of the quality package instead of putting in the custom package on one of my web-facing servers. Upgrades to this SSO software are generally harder than they should be.

What recommendations would you give to someone considering this product?

I’ve looked into the safety design of loads of competitors, and Keeper is extremely forthright concerning the way they secure your data.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Inspires Innovation

Ruth T.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Effective password management tool

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

Keeper is a good value for money. Not only that, it is effective but also a pocket-friendly tool than its competitors in the market. Its premium plans start at a very reasonable cost, with a free trial and free version available. However, the features on free versions are minimal, with many pop-ups.

What is your favorite aspect of this product?

My favorite aspect of the product is that I don't need to remember multiple passwords for different sites. All I need to remember is one solid and secure password. As a result, my life has become much less stressful and more enjoyable. It also features a hidden vault where I could store all of my favorite internet login passwords.

What do you dislike most about this product?

Though rare, the web extensions sometimes do not autofill the passwords, which gets irritating. I have to copy everything from the Keeper's tool and then paste it into the web browser. The software is incompatible with multiple identifying fields, so I cannot generate group codes and usernames.

What recommendations would you give to someone considering this product?

If you're having trouble keeping track of passwords and credentials, I suggest Keeper, since it makes the process easier and more secure. After using the software for a long time, I would recommend taking some time to enter all the details. It will help with straightforward and error-free access to your credentials.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Saves Time

Dena R.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A unified place to keep the password

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

It resolved all of the issues that we faced before using it. In Slack, the issue of users exchanging credentials is no longer an issue. I got rid of all the different places/files where passwords were kept. Keeper Password Manager is the sole password manager we now use in one spot. Passwords can be shared between departments without actually sharing the password.

What is your favorite aspect of this product?

Overall I personally had a great experience with Keeper. It is what I use for both work and personal passwords, and I've suggested it to a few coworkers. I also like the idea that it would generate a password for you that no one else will be able to guess. It is, without a doubt, the best password-protection tool available. We are no longer worried about remembering tough passwords and their security.

What do you dislike most about this product?

When Chrome or Keeper detects that the plugin is slowing down the page, it disables it. Their customer care is polite and attentive, and I've had no other glitches with the platform that have caused me to go back to their team to solve them once again. Some web extensions are unable to auto-fill passwords. You'll need to copy and paste the username and password into the required areas from time to time.

What recommendations would you give to someone considering this product?

It's secure, clean, and effective. Sharing passwords with people who need them and then canceling access to those passwords has helped to control what employees may access and reduce their liability. As a manager, having this level of control gives me peace of mind.

Pros

  • Efficient Service
  • Caring
  • Client Friendly Policies
  • Altruistic

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