Keeper Logo Award Winner Product Badge
Keeper Logo Award Winner Product Badge
Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Awards & Recognition

Keeper won the following awards in the Password Management category

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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

85

Team Management

84

Dashboard

84

Policy Engine and Enforcements

84

Single Sign-On (SSO)

83

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Quality of Features

83

Vendor Support

82

Availability and Quality of Training

82

Ease of Data Integration

82

Ease of IT Administration

81

Usability and Intuitiveness

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Cheneal R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

The best to have for Project Management. Easy!

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

My company pushed Keeper through because with this company, we have to change passwords very often and being in IT- having users contact you just to get a password change can become annoying. I saw other companies who offered this type of service, but this is by far the best

What is your favorite aspect of this product?

I never have to second guess my password or get locked out for too many failed attempts

What do you dislike most about this product?

product is great... Nothing to dislike

What recommendations would you give to someone considering this product?

If you ever get tired of getting that failure message from logging in the wrong password too many times then this product is for you

Pros

  • Trustworthy
  • Effective Service
  • Inspires Innovation
  • Acts with Integrity

Wyatt E.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Great product - has the functionality you'd expect

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

Keeper works the way you'd think it would. I've used other password managers that work reasonably well but have annoying quirks and shortcomings. Keeper "just works" and the Admin Console has the functionality we need for our organization.

What is your favorite aspect of this product?

The browser plugin is awesome. It is sooo easy to find sites and get logged into them automatically. Also love that a free personal license comes with each commercial license. This makes our users more secure at home when they connect remotely to our system and helps get them on board using Keeper at work because they're also using it at home.

What do you dislike most about this product?

I can't use DUO Push at home!

What recommendations would you give to someone considering this product?

Buy it. I tried LastPass, DashLane and Zoho Vault. Keeper is hands down the best.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Easy to implement and provides great security

Likeliness to Recommend

9 /10

Pros

  • Fair
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

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