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Keeper Logo Award Winner Product Badge
Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Awards & Recognition

Keeper won the following awards in the Password Management category

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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
89%
Conflict Resolution:
93%
Strategy & Innovation:
84%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

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1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

85

Team Management

84

Dashboard

84

Policy Engine and Enforcements

84

Single Sign-On (SSO)

83

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Quality of Features

83

Vendor Support

82

Availability and Quality of Training

82

Ease of Data Integration

82

Ease of IT Administration

81

Usability and Intuitiveness

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Matt C.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

It manages our passwords!

Likeliness to Recommend

7 /10

What differentiates Keeper from other similar products?

I like their SSO / device approval model

What is your favorite aspect of this product?

The encryption model

What do you dislike most about this product?

Keeper logs me out way too much, way more than LastPass did. I don't think it's an effective balance of security vs usability

What recommendations would you give to someone considering this product?

They have a free trial, see for yourself

Pros

  • Respectful
  • Transparent
  • Friendly Negotiation
  • Reliable

Cons

  • Security Frustrates
  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2021

Easy to implement and use with great pricing.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jonathan K.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to use across multiple devices

Likeliness to Recommend

7 /10

What differentiates Keeper from other similar products?

Haven't tried other platforms. Keeper was recommended to us by our wesite developer, Studio 2108.

What is your favorite aspect of this product?

Ease of use across multiple devices. Autogenerated passwords customization ability.

What do you dislike most about this product?

Import of existing passwords was not easy...seemed harder than it needed to be.

What recommendations would you give to someone considering this product?

Highly recommend.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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