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Know Your Customer Limited

Know Your Customer

Composite Score

7.9 /10

CX Score

8.2 /10

11 Reviews Write a Review

Claim Software

What is Know Your Customer?

Know Your customer is a digital platform that is setting a new standard in the space of Anti-Money Laundering, Corporate KYC and ID Verification. By centralizing the onboarding process for all client types within one solution, Know Your Customer strengthens compliance, reduces costs and delivers outstanding customer experiences to both individuals and corporate clients.

Company Details

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Know Your Customer Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Know Your Customer?

0% Negative

7% Neutral

93% Positive

Pros

Reliable
Respectful
Client's Interest First
Helps Innovate

Feature Ratings

Average 81

Identity Verification

International Verification

PEP Screening

False Positive Remediation

International Data Sources

Data Curation

Enforcement and Sanction Watch Lists

Multiple Language Support

Name Matching Technology

Risk Assessment

AI/Machine Learning

Vendor Capability Ratings

Average 82

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Business Value Created

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Know Your Customer Reviews

Tokunbo O.

Role: Operations
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

KYC for Banking..... Definitely Recommend!!!

Likeliness to Recommend

9 /10

What differentiates Know Your Customer from other similar products?

I have not used other products so I can not compare.

What is your favorite aspect of this product?

The quality and coverage of official registry data and documents is impressive.

What do you dislike most about this product?

I can't quite pinpoint any downsides in my own opinion.

What recommendations would you give to someone considering this product?

It is effective in flagging high-risk customers like politically exposed persons (PEPs) or cash-heavy businesses making it easy to reflect the organisations risk profile. It is easy connect with core banking systems, transaction monitoring tools, and AML processes. That way, you can keep an eye on customer behavior over time, not just at onboarding.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Erica L.

Role: Operations
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

Awesome Software

Likeliness to Recommend

10 /10

What differentiates Know Your Customer from other similar products?

It is incredibly simple to use, unlike most other products so virtually anyone can use this software,

What is your favorite aspect of this product?

My favorite aspect of this product is the simple fact that it is only one program in which does everything so there is no need to download a million other programs to work with it. You can simply just open the software and do pretty much do everything you need in that one app.

What do you dislike most about this product?

There is nothing that I dislike about this product.

What recommendations would you give to someone considering this product?

This is a must have program for anyone in this line of business,

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Adebayo O.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2025

Simple and Secure KYC Process

Likeliness to Recommend

10 /10

What differentiates Know Your Customer from other similar products?

Know Your Customer stands out for its intuitive interface, real-time global watchlist screening, and highly customizable onboarding workflows that adapt to different risk levels

What is your favorite aspect of this product?

I love how quickly and easily I can complete identity verification with just a selfie and an ID upload.

What do you dislike most about this product?

Sometimes the document upload can be slow or glitchy, which delays the verification process.

What recommendations would you give to someone considering this product?

They should make sure their documents are clear and up-to-date to avoid delays, and take advantage of their user-friendly mobile features for a smooth experience

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Know Your Customer

What is Know Your Customer?

Company Details

Need Assistance?

Know Your Customer Ratings

89 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Know Your Customer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Identity Verification Ability to verify the authenticity of government-issued identification with the person presenting it.

International Verification International adverse media is sourced across multiple languages and incorporated into the profile database.

PEP Screening Identifies Politically Exposed Persons (PEPS).

False Positive Remediation Resolves false positives using either human curators and/or machine-enabled algorithms.

International Data Sources Information from sources across gathered and analyzed.

Data Curation Human analysts are employed to ensure that profiles of high-risk individuals are current and valid.

Enforcement and Sanction Watch Lists Monitors watch lists of individuals who are sanctioned or wanted by enforcement authorities domestically and abroad.

Multiple Language Support Support of multiple languages, including double-byte languages.

Name Matching Technology The solution hosts an advanced name-matching technology that resolves name duplication, aliases, and variations in foreign spelling and naming conventions.

Risk Assessment 'The system provides an assessment of the risks associated with the individual.

AI/Machine Learning The solution employs artificial intelligence or machine learning to identify high-risk individuals and resolve false positives.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Know Your Customer Reviews

Tokunbo O.

KYC for Banking..... Definitely Recommend!!!

Likeliness to Recommend

Pros

Erica L.

Awesome Software

Likeliness to Recommend

Pros

Adebayo O.

Simple and Secure KYC Process

Likeliness to Recommend

Pros

Most Popular Know Your Customer Comparisons

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ComplyAdvantage

SAS Anti-Money Laundering

Feature Ratings

Identity Verification

International Verification

PEP Screening

False Positive Remediation

International Data Sources

Data Curation

Enforcement and Sanction Watch Lists

Multiple Language Support

Name Matching Technology

Risk Assessment

AI/Machine Learning

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Business Value Created

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement