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Know Your Customer Limited

Know Your Customer

Composite Score

7.9 /10

CX Score

8.2 /10

11 Reviews Write a Review

Claim Software

What is Know Your Customer?

Know Your customer is a digital platform that is setting a new standard in the space of Anti-Money Laundering, Corporate KYC and ID Verification. By centralizing the onboarding process for all client types within one solution, Know Your Customer strengthens compliance, reduces costs and delivers outstanding customer experiences to both individuals and corporate clients.

Company Details

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Know Your Customer Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Know Your Customer?

0% Negative

7% Neutral

93% Positive

Pros

Reliable
Respectful
Client's Interest First
Helps Innovate

Feature Ratings

Average 81

Identity Verification

International Verification

PEP Screening

False Positive Remediation

International Data Sources

Data Curation

Enforcement and Sanction Watch Lists

Multiple Language Support

Name Matching Technology

Risk Assessment

AI/Machine Learning

Vendor Capability Ratings

Average 82

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Business Value Created

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Know Your Customer Reviews

PRINCE D.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2025

Efficient and Reliable KYC Solution

Likeliness to Recommend

10 /10

What differentiates Know Your Customer from other similar products?

Know Your Customer stands out for its seamless integration of global company registry access and real-time data verification. Its intuitive interface and customizable workflows make onboarding faster and more efficient compared to other KYC platforms.

What is your favorite aspect of this product?

My favorite aspect of Know Your Customer is its ability to automate complex compliance processes while maintaining accuracy. The real-time access to official company registries makes due diligence much faster and more reliable

What do you dislike most about this product?

What I dislike most about Know Your Customer is that it can sometimes be overwhelming due to its extensive features, which might require more training to fully utilize. Additionally, the user interface could be more intuitive for new users.

What recommendations would you give to someone considering this product?

I would recommend Know Your Customer for its thoroughness in compliance and verification processes, especially if your organization deals with a high volume of clients. However, be prepared for the learning curve and consider investing time in training to get the most out of its features.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ayodele J.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2025

Effective KYC Tool That Meets Our Compliance Needs

Likeliness to Recommend

9 /10

What differentiates Know Your Customer from other similar products?

Know Your Customer (KYC) stands out from other solutions due to its combination of advanced automation, comprehensive data integration, and user-friendly design. Key differentiators include: Real-Time Risk Assessment — Continuous monitoring and instant risk scoring help detect suspicious activity faster than traditional batch reviews. Seamless Integration — Flexible APIs and pre-built connectors allow easy integration with existing CRM, banking, and compliance systems. Advanced Identity Verification — Incorporates biometric checks, AI-driven document validation, and multi-factor authentication to reduce fraud and onboarding friction.

What is your favorite aspect of this product?

My favorite aspect of this product is its seamless automation combined with a user-friendly interface. It significantly reduces the time and effort required for customer verification while maintaining high accuracy and compliance standards. The ability to customize workflows easily also helps us adapt quickly to changing regulatory requirements without disrupting operations.

What do you dislike most about this product?

While the product is highly effective overall, one area for improvement is the speed of customer support response times during peak periods. Additionally, some advanced customization options could be made more intuitive to reduce the reliance on technical resources. Addressing these would enhance the user experience and operational efficiency even further.

What recommendations would you give to someone considering this product?

I would recommend thoroughly assessing your specific regulatory requirements and integration needs upfront to ensure the product’s features align well with your compliance framework. Take advantage of the customization capabilities to tailor workflows to your business processes. Also, invest time in training your team early to maximize adoption and efficiency. Lastly, maintain close communication with the vendor’s support team to address any issues promptly and keep up with product updates.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Sibusiso K.

Role: Sales Marketing
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Essential for survival

Likeliness to Recommend

8 /10

What differentiates Know Your Customer from other similar products?

I currently do not have any experience with any other similar product.

What is your favorite aspect of this product?

Helps you understand the need and importance of safety and security in the continuation of an organisation

What do you dislike most about this product?

some aspects may be tricky to understand

What recommendations would you give to someone considering this product?

Make sure it is understood fully as it could mean the difference between your business being compliant or non-compliant and face penalties

Pros

Continually Improving Product
Reliable
Efficient Service
Effective Service

Know Your Customer

What is Know Your Customer?

Company Details

Need Assistance?

Know Your Customer Ratings

89 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Know Your Customer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Identity Verification Ability to verify the authenticity of government-issued identification with the person presenting it.

International Verification International adverse media is sourced across multiple languages and incorporated into the profile database.

PEP Screening Identifies Politically Exposed Persons (PEPS).

False Positive Remediation Resolves false positives using either human curators and/or machine-enabled algorithms.

International Data Sources Information from sources across gathered and analyzed.

Data Curation Human analysts are employed to ensure that profiles of high-risk individuals are current and valid.

Enforcement and Sanction Watch Lists Monitors watch lists of individuals who are sanctioned or wanted by enforcement authorities domestically and abroad.

Multiple Language Support Support of multiple languages, including double-byte languages.

Name Matching Technology The solution hosts an advanced name-matching technology that resolves name duplication, aliases, and variations in foreign spelling and naming conventions.

Risk Assessment 'The system provides an assessment of the risks associated with the individual.

AI/Machine Learning The solution employs artificial intelligence or machine learning to identify high-risk individuals and resolve false positives.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Know Your Customer Reviews

PRINCE D.

Efficient and Reliable KYC Solution

Likeliness to Recommend

Pros

Ayodele J.

Effective KYC Tool That Meets Our Compliance Needs

Likeliness to Recommend

Pros

Sibusiso K.

Essential for survival

Likeliness to Recommend

Pros

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Feature Ratings

Identity Verification

International Verification

PEP Screening

False Positive Remediation

International Data Sources

Data Curation

Enforcement and Sanction Watch Lists

Multiple Language Support

Name Matching Technology

Risk Assessment

AI/Machine Learning

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Business Value Created

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement