Meltwater

What differentiates Meltwater from other similar products?

This program stands out from similar ones on account of the ease with which it can be utilized and the helpful workspaces that allow users to switch between various perspectives.

What is your favorite aspect of this product?

Since our initial interaction, the Linkfluence staff has been nothing but professional. We collaborated with them on a social listening study, and they were helpful and insightful throughout. Strategically speaking, the outputs and suggestions were far superior to what was anticipated.

What do you dislike most about this product?

Not all of the results were what we had hoped for, but we now have a better idea of what to anticipate in future social listening investigations.

What recommendations would you give to someone considering this product?

Even though I think it's great, it's important to set aside a significant amount of time in the first week to learn the basics of the program and get everything set up properly, including the volume. While this was first frustrating, the support staff quickly became invaluable. Additionally, there appears to be some randomness in determining whether a parse is positive or negative; hopefully, this will be addressed in future updates. When compared to similar products, its price is average.

What differentiates Meltwater from other similar products?

We can work as a marketing group through the software created by Meltwater, its tools seem very intuitive and it does almost everything we want it to do, it is worth mentioning that at the beginning the account configuration was not easy and it took us some time to do it, then when we understood it well we got an excellent analysis for the management team and complementing the productivity of our agents.

What is your favorite aspect of this product?

It is an excellent software that analyzes and studies digital media and keeps an eye on social media. It is very easy due to the tracking it does on media and social coverage plus it is very fluid and modern. i have been able to update many agents in a maximum of 2 days.

What do you dislike most about this product?

They should create a support system or a specialized customer service to the introduction of the program due to the level of complexity in its learning curve which generates delay in the staff in addition to problems such as languages/news that had nothing to do with our sector. In addition to additional prices for each new tool that can be very helpful for us has as always and additional cost.

What recommendations would you give to someone considering this product?

Meltwater can be recommended for large management companies that can afford its license, because it is a great platform with interface, but the cost is somewhat high, but we are satisfied with the quality of service and ease of use, so there is no real need to change us for another software for the fact that we do a quality marketing management.

What differentiates Meltwater from other similar products?

It is different from other applications because it has an intuitive user interface, and it can readily visualize the data that you input.

What is your favorite aspect of this product?

The ability to view everything in one location, organized neatly into distinct sections, and compared side by side is the most useful feature for me. Data visualization, along with the creation of presentations and other visual aids, is aided by the inclusion of additional graphs and metrics. Radarly also displays issues and comments from consumers and allows you to listen in on discussions.

What do you dislike most about this product?

I would describe it as somewhat disorganized and chaotic. It's not easy to track down certain items when you need them.

What recommendations would you give to someone considering this product?

This software comes highly recommended from me due to its versatile set of features. It fully justifies the extra cost.