Microsoft Corporation

Microsoft Exchange Online Archiving

Composite Score

8.5 /10

CX Score

8.8 /10

58 Reviews Write a Review

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What is Microsoft Exchange Online Archiving?

Solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving is compatible with Exchange Server 2019, 2016, 2013, and 2010. It’s also available as an add-on service for mailboxes that are hosted online.

Company Details

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Awards & Recognition

Microsoft Exchange Online Archiving won the following awards in the Data Archiving category

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6 Top Rated Capabilities

4 Top Rated Features

2024

5 Top Rated Capabilities

5 Top Rated Features

2023

3 Top Rated Capabilities

4 Top Rated Features

2022

Microsoft Exchange Online Archiving Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Archiving.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Archiving?

1% Negative

5% Neutral

94% Positive

Pros

Enables Productivity
Security Protects
Performance Enhancing
Trustworthy

Feature Ratings

Average 81

Storage Optimization

Data Encryption

Data Deletion Control and Space Gain

Data Compression

Multiple Format Support

Data Format Native Generic

Ediscovery Audit Trail

External Storage Connectivity

Restore to Current Format

Long Term Data Retention

Platform Support

Vendor Capability Ratings

Average 81

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Microsoft Exchange Online Archiving Reviews

chinedu o.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2025

Reliable and Secure Email Archiving for Compliance

Likeliness to Recommend

5 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

Security and Reliability

What is your favorite aspect of this product?

seamless integration with Outlook and Exchange Online,

What do you dislike most about this product?

limited visibility and control over storage quotas and usage metrics.

What recommendations would you give to someone considering this product?

Ensure Compatibility

Pros

Performance Enhancing
Effective Service
Inspires Innovation
Saves Time

Ashish R.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Microsoft Exchange Archiving expert review

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

I have never used any other product than Microsoft Exchange Online Archiving. Therefore, I do not know how other products work.

What is your favorite aspect of this product?

Enabling, setting up the MRM policy.

What do you dislike most about this product?

It serves well so there is nothing to dislike

What recommendations would you give to someone considering this product?

Any company who wants to buy such product has to analyse first why do they need such kind of product. It should serve their purpose. Their infrastructure environment also matters

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Shiv P.

Role: Sales Marketing
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Great product and amazing tech support.

Likeliness to Recommend

10 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

Ease of implementation and convenience.

What is your favorite aspect of this product?

Easier to implement than most competitors

What do you dislike most about this product?

Price could be lower

What recommendations would you give to someone considering this product?

I would definitely recommend it.

Pros

Helps Innovate
Continually Improving Product
Efficient Service
Respectful

Most Popular Microsoft Exchange Online Archiving Comparisons

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Microsoft Exchange Online Archiving

What is Microsoft Exchange Online Archiving?

Company Details

Need Assistance?

Awards & Recognition

Microsoft Exchange Online Archiving Ratings

86 Likeliness to Recommend

97 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Microsoft Exchange Online Archiving?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Storage Optimization 'Storage optimization, unlike std. backup & restore, is for long term data storage, organizing it to find & restore information easily

Data Encryption Protects your data from those who have physical access to storage media (including secure storage provider), and ensures data has only authorized access

Data Deletion Control and Space Gain The ability to reclaim valuable hard drive space freed due to the data archiving process based on the software’s successful confirmation & verification

Data Compression Allows for more data to be stored on media. Data compression can potentially slow down access times to the data

Multiple Format Support Ability to support multiple media formats, including tape, WORM drives, optical media, etc. Also, proliferation of cloud and support cloud storage.

Data Format Native Generic Offers multiple options from native proprietary format to industry-standard generic format to restore or import onto any target system

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

External Storage Connectivity Data archiving usually stores data on external, removable media that is optimized for long-term storage, at an offsite location.

Restore to Current Format Ability to restore to whichever “current” format the organization has in place at the time of archive data restoration

Long Term Data Retention The software should have fault tolerant abilities in order to recover from minor data corruptions. Depends largely on the media (such as tapes)

Platform Support Does the data archive system provide the hardware platform support that the organization needs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Exchange Online Archiving Reviews

chinedu o.

Reliable and Secure Email Archiving for Compliance

Likeliness to Recommend

Pros

Ashish R.

Microsoft Exchange Archiving expert review

Likeliness to Recommend

Pros

Shiv P.

Great product and amazing tech support.

Likeliness to Recommend

Pros

Most Popular Microsoft Exchange Online Archiving Comparisons

Google Vault

Bloomberg Vault

Mimecast Cloud Archive

Arctera Insight Archiving

Barracuda Message Archiver

Proofpoint Archive

1
Since last award

1
Since last award

Feature Ratings

Storage Optimization

Data Encryption

Data Deletion Control and Space Gain

Data Compression

Multiple Format Support

Data Format Native Generic

Ediscovery Audit Trail

External Storage Connectivity

Restore to Current Format

Long Term Data Retention

Platform Support

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support