Microsoft Exchange Online Archiving Logo
Microsoft Exchange Online Archiving Logo
Microsoft Corporation

Microsoft Exchange Online Archiving

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Microsoft Exchange Online Archiving
8.5 /10

What is Microsoft Exchange Online Archiving?

Solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving is compatible with Exchange Server 2019, 2016, 2013, and 2010. It’s also available as an add-on service for mailboxes that are hosted online.

Company Details


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Awards & Recognition

Microsoft Exchange Online Archiving won the following awards in the Data Archiving category

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Microsoft Exchange Online Archiving Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Archiving.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Archiving?

1% Negative
5% Neutral
94% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 81

Storage Optimization

86

Data Encryption

85

Data Deletion Control and Space Gain

83

Data Compression

82

Multiple Format Support

82

Data Format Native Generic

82

Ediscovery Audit Trail

81

External Storage Connectivity

80

Restore to Current Format

80

Long Term Data Retention

79

Platform Support

78

Vendor Capability Ratings

Average 81

Ease of Data Integration

86

Quality of Features

84

Usability and Intuitiveness

83

Ease of IT Administration

83

Breadth of Features

82

Business Value Created

82

Ease of Implementation

81

Ease of Customization

80

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

74

Vendor Support

74

Microsoft Exchange Online Archiving Reviews

Barbara D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The greatest mail manager available

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

Using Microsoft Exchange has made managing and administering email quite easy for us thus far. Everyone who works with us finds it useful. This system provides the most flexible choices for working together as a group and sharing information with other departments.

What is your favorite aspect of this product?

Microsoft Exchange works perfectly in every company setting, from startups to multinational corporations, in my opinion. Benefits include improved safety, efficiency, and cost savings while handling mail. In light of the fact that all of my users, including upper-level management, are pleased with the system at present, I give it a perfect score of 10 out of 10. Those of my coworkers who are also involved in technology should definitely look at this system.

What do you dislike most about this product?

Many small businesses would benefit immediately from a modest reduction in license fees. It would be a great benefit to users if the storage space of the mailboxes could be raised in the same way. To improve the service, it would be wonderful if there was a method for users to view the messages that have been sent to their quarantine folder.

What recommendations would you give to someone considering this product?

One good effect I can point to is how this instrument or system has ensured consistent internal mail delivery. Spending this much was well worth it since now we know we have access to the most effective email solutions available. I'll say it again: the product's high price is a drawback. However, if they're serious about reaching out to startups, they might consider lowering the price a bit to make the system more accessible.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Steven B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Microsoft Enables the communication system

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

Microsoft Exchange is a crucial tool for us since it allows us to be in constant contact with our clients and service suppliers. Since Exchange Online seemed more user-friendly, we eventually made the switch. However, after the switch, all of the customers' email subfolders vanished and they were unable to access their mailboxes.

What is your favorite aspect of this product?

Thanks to its open API standards, it requires less upkeep than other solutions. All incoming messages are first received by the server, ensuring uninterrupted service even in the event of a catastrophic event. In addition to ensuring the swift recovery of the database, it promotes the nimbleness of each business's most vital activities and facilitates the efficient distribution and storage of data.

What do you dislike most about this product?

Exchange Online mailbox migration wizard that preserves folder structures. A mobile device's Microsoft 365 mailbox is being set up through a wizard. While the On-Premise version of the software allowed for extensive interface customization, the Online version has been severely lacking in this regard.

What recommendations would you give to someone considering this product?

Parallel viewing and planning of activities. Access Without an active internet connection, we still have access to local versions of our inboxes and calendars, and any necessary updates are performed at no extra cost. Equipment that makes life a lot easier on the job. Utilization of server hardware capable of handling massive amounts of data. Completely enhances teamwork and information sharing.

Pros

  • Effective Service
  • Respectful
  • Security Protects
  • Helps Innovate

Tim B.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent Microsoft business solution

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

The program's features are excellent for what is expected of me via the web, and it helps me keep proper management of many activities via email. This is a very helpful aspect of the program. Email is my primary resource; my team and I see it as a true office environment, where we can plan, organize, and execute all of our projects and tasks with the highest efficiency and effectiveness owing to the backing of Microsoft Exchange and its fantastic technological infrastructure.

What is your favorite aspect of this product?

Besides the standard Google and Microsoft services, I've also started making use of Rediffmail. Microsoft Exchange is the easiest to use and has the most robust set of features, in my opinion. Including email, a calendar, and other tools, it's a fantastic all-around package. It doesn't slow down and has very little downtime; 2FA and recovery codes make it secure.

What do you dislike most about this product?

There are times when we feel like the software is moving a little slowly, but we can't say for sure if that's how it actually is or if it's just how our system is set up. While it is true that Microsoft Exchange has already come a long way, there is still plenty of room for development.

What recommendations would you give to someone considering this product?

Everyone who uses this software in their workplace expresses gratitude for how simple it is to acquire. As Windows users, we can easily get and use this software without any issues.

Pros

  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Friendly Negotiation

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