Microsoft Corporation

Microsoft Viva Engage (Yammer)

Composite Score

8.5 /10

CX Score

8.8 /10

101 Reviews Write a Review

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What is Microsoft Viva Engage (Yammer)?

Staying connected is more important than ever. Viva Engage (formerly Yammer) is a social networking tool to openly connect and engage across your organization. Tap into the knowledge of others. Use the Discovery feed to stay on top of what matters, and build on existing work.

Company Details

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Microsoft Viva Engage (Yammer) Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Viva Engage (Yammer).

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

94 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Viva Engage (Yammer)?

3% Negative

7% Neutral

90% Positive

Pros

Client Friendly Policies
Acts with Integrity
Trustworthy
Respectful

Feature Ratings

Average 80

Listings

Employee Engagement

Department Zones

Branded Premium Mobile

Networked Enterprise

Employee Directory

Reporting and Analytics

File Sharing Collaboration

Instant Messaging

Integrations

News Feed

Vendor Capability Ratings

Average 77

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Business Value Created

Availability and Quality of Training

Quality of Features

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Employee Communications

Score 8.6

View Microsoft Viva Engage (Yammer) in this category (opens in a new tab)

Employee Engagement

Score 7.6

View Microsoft Viva Engage (Yammer) in this category (opens in a new tab)

Microsoft Viva Engage (Yammer) Reviews

Johnathan L.

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

I never found a useful fit for my workflow

Likeliness to Recommend

1 /10

What differentiates Microsoft Viva Engage (Yammer) from other similar products?

I don't know. Tell me, and we will both know. I found it to be redundant and not practical. There are plenty of other apps which are a better fit. Microsoft's Teams is better to use, in my opinion.

What is your favorite aspect of this product?

There aren't any. I dread using the product. I avoid it as much as I can.

What do you dislike most about this product?

It seems to be a waste of time and energy to me. It is very confusing and "noisy."

What recommendations would you give to someone considering this product?

Look at Microsoft's Teams product first. Yammer seems limited to me and not well integrated into the rest of the Office 365 suite.

Pros

Acts with Integrity
Unique Features
Fair
Altruistic

Cons

Less Effective Service
Wastes Time
Less Performance Enhancing

Matthew D.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

You bought this when you bought Microsoft.

Likeliness to Recommend

3 /10

What differentiates Microsoft Viva Engage (Yammer) from other similar products?

I think the best thing yammer has going for it is that everyone in the University has it and can see a homepage. Teams has become the dominant digital communication platform, but is missing an 'everyone' team or user story. Yammer actually does that pretty well.

What is your favorite aspect of this product?

Having the ability to write to all users across the organization, and have an organization centric micro blogging platform.

What do you dislike most about this product?

It's experience on mobile is bad. When I used it more regularly, I couldn't even see the original message when I attempted to reply. Lack of adoption is also a major roadblock.

What recommendations would you give to someone considering this product?

Use teams. It does most of what yammer was intended to do, but does it better. If you aren't currently tied to MS, use slack : it has a clearer user story, and has better integrations.

Pros

Enables Productivity
Continually Improving Product
Reliable
Performance Enhancing

Cons

Leverages Incumbent Status
Commodity Features
Less Efficient Service

John L S.

Role: Sales Marketing
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2021

The best of a business social network

Likeliness to Recommend

9 /10

What differentiates Microsoft Viva Engage (Yammer) from other similar products?

What is most noticeable about this tool is that it is a social network, which means that this tool groups functionalities similar to the most dynamic entertainment or work sites found in the main social networks, this particular tool groups everything the work team in the same place improving and facilitating the user experience so that when it comes to maintaining communication it is fluent and safe from your system

What is your favorite aspect of this product?

What I like the most is the possibility of customizing and directing the security whenever you want, it is a tool that may be inspired by the work teams but that at the same time does not forget the individuality of the users and the processes that are more personal or that require a smaller number of people to know, this tool allows collaboration through messages in real time as well as sending emails quickly and with end-to-end security.

What do you dislike most about this product?

Nothing displeases me so far it is a good tool

What recommendations would you give to someone considering this product?

My recommendation is to companies of medium or large companies to implement this tool because it is not only functional but also improves the experience of workers on a daily basis.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Microsoft Viva Engage (Yammer)

What is Microsoft Viva Engage (Yammer)?

Company Details

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Microsoft Viva Engage (Yammer) Ratings

83 Likeliness to Recommend

1 Since last award

94 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Microsoft Viva Engage (Yammer)?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Listings A place to list things for sale or swap.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

Branded Premium Mobile Unite your workforce with a branded, mobile-ready digital destination that engages and empowers employees wherever they are.

Networked Enterprise An interconnected digital destination with a unique hub and spoke architecture that easily scales as your organization grows.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Reporting and Analytics Includes historical and real-time dashboard visualizations, detailed and summary reporting, and easy data extraction for data analysis.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Instant Messaging Real-time, text-based communication between two or more people

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Employee Communications

Employee Engagement

Microsoft Viva Engage (Yammer) Reviews

Johnathan L.

I never found a useful fit for my workflow

Likeliness to Recommend

Pros

Cons

Matthew D.

You bought this when you bought Microsoft.

Likeliness to Recommend

Pros

Cons

John L S.

The best of a business social network

Likeliness to Recommend

Pros

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Feature Ratings

Listings

Employee Engagement

Department Zones

Branded Premium Mobile

Networked Enterprise

Employee Directory

Reporting and Analytics

File Sharing Collaboration

Instant Messaging

Integrations

News Feed

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Business Value Created

Availability and Quality of Training

Quality of Features

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement