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MoEngage Logo
MoEngage Inc

MoEngage

Composite Score
7.3 /10
CX Score
7.4 /10
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MoEngage
7.3 /10

What is MoEngage?

MoEngage is an intelligent customer engagement platform for the customer-obsessed marketer. We help you delight your customers and retain them for longer. With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile, and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization - in one dashboard.

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MoEngage Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MoEngage.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MoEngage?

3% Negative
10% Neutral
87% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Cons

  • Under Delivered
  • Less Generous

Feature Ratings

Average 73

Multivariant Testing

80

Marketing Master Data Management

80

SMS Marketing

78

Customer Journey Modelling

77

Marketing Analytics

76

Marketing Project Management

75

Email Marketing Automation

75

Mobile Marketing Management

73

Marketing Asset Management

73

Social Media Marketing Management

66

Vendor Capability Ratings

Average 72

Business Value Created

77

Vendor Support

77

Breadth of Features

75

Quality of Features

74

Ease of Customization

74

Usability and Intuitiveness

74

Product Strategy and Rate of Improvement

72

Ease of Implementation

71

Ease of IT Administration

69

Ease of Data Integration

67

Availability and Quality of Training

65

MoEngage Reviews

Pankaj D.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to user, cost efficient, AMs are reachable

Likeliness to Recommend

9 /10

What differentiates MoEngage from other similar products?

Easy to user, cost efficient, AMs are reachable

What is your favorite aspect of this product?

Easy to user, cost efficient, AMs are reachable

What do you dislike most about this product?

Easy to user, cost efficient, AMs are reachable

What recommendations would you give to someone considering this product?

Easy to user, cost efficient, AMs are reachable

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prateek A.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Very Good Product

Likeliness to Recommend

8 /10

What differentiates MoEngage from other similar products?

User Flow Management

What is your favorite aspect of this product?

Integration ease

What do you dislike most about this product?

More Features around data tracking

What recommendations would you give to someone considering this product?

client servicing

Pros

  • Over Delivered
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Less Productive
  • Vendor Friendly Policies
  • Vendor's Interest First

Ritika S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2021

One of the best platforms for generating revenue.

Likeliness to Recommend

10 /10

What differentiates MoEngage from other similar products?

Best way to get Purchase from the notification

What is your favorite aspect of this product?

Push notification

What do you dislike most about this product?

Nothing till now which I don't like

What recommendations would you give to someone considering this product?

Best products

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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