What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

Filter By

monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

92 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

2% Negative
7% Neutral
91% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Collaboration

88

Activity and Workflow Management

86

Lead Management

85

Account and Contact Management

83

Analytics and Reporting

82

Customer Service Management

82

Sales Management

81

Marketing Management

81

Quote Contract and Proposal

80

Telephony and Call Center Management

79

Mobile

77

Vendor Capability Ratings

Average 81

Ease of Customization

85

Breadth of Features

83

Usability and Intuitiveness

83

Quality of Features

83

Ease of Implementation

82

Business Value Created

82

Product Strategy and Rate of Improvement

79

Ease of Data Integration

79

Ease of IT Administration

79

Availability and Quality of Training

78

Vendor Support

75

monday.com Reviews

Marcus S.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Great for small teams but lacks deep customization

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com stands out from other project management tools by offering a highly adaptable and visually appealing interface, making it accessible for small teams while still providing enough flexibility for growing businesses. The platform’s real-time collaboration features and robust integrations are key differentiators, allowing it to integrate seamlessly with other tools in the tech ecosystem. Its ease of use is a major strength, especially for teams that need a customizable but intuitive solution. However, its more complex needs might require third-party integrations or workarounds, which larger enterprise tools handle natively.

What is your favorite aspect of this product?

My favorite aspect of Monday.com is its highly intuitive and visual interface, which makes it easy for teams, especially small startups like yours, to adopt quickly. The customizable workflows, boards, and dashboards are flexible enough to cater to a range of needs while maintaining clarity. It allows users to focus on the tasks that matter, collaborate in real-time, and make data-driven decisions without a steep learning curve. This combination of flexibility and simplicity, especially for smaller teams, is a standout feature.

What do you dislike most about this product?

What I dislike most about Monday.com is its pricing structure, especially for smaller teams or startups. While the platform offers good value with its features, the cost can quickly become prohibitive as you scale, particularly if you require more advanced functionalities or additional users. Additionally, there can be occasional frustration with the lack of more advanced reporting and analytics features out of the box, which can be crucial for decision-making, and may require third-party integrations to compensate for these gaps.

What recommendations would you give to someone considering this product?

If you’re considering Monday.com, I’d recommend diving in with a clear picture of your needs and budget. It’s a fantastic tool for teams that want an intuitive, visually appealing way to organize their work. If you’re just starting out or running a small team, it’s a perfect match, especially with its automation features. But—don’t get too carried away with all the bells and whistles early on—make sure the features you’re paying for align with what you actually need! And of course, keep an eye on the pricing as you scale, so you don’t end up getting hit with those higher costs. Happy collaborating!

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Kennedy o.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com allows you to stay ontop of deadlines as well as track statuses on projects. It's a great way to stay collaborative on projects and very effective on keeping users informed.

What is your favorite aspect of this product?

Monday.com is easy to learn. I was able to get up to speed quickly and start making use of it. I continue to discover new capabilities and find it very useful for keeping track of tasks and projects in my work.

What recommendations would you give to someone considering this product?

One of the standout features of monday.com is its highly customizable boards, which allow us to tailor the platform to our team's exact needs. Additionally, it fosters real-time communication and collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mike M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Makes task management efficient and streamlined

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Much more customizable and many more automations/integrations

What is your favorite aspect of this product?

Can automate manual tasks so easily

What do you dislike most about this product?

Sometimes it’s hard to figure out how to do what you want to do. As well as they are starting to segment out features and charging for them separately

What recommendations would you give to someone considering this product?

Get them to build out one of your workflow examples so you can see how the automations work/run

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular monday.com Comparisons