What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

92 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

2% Negative
7% Neutral
91% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Collaboration

88

Activity and Workflow Management

86

Lead Management

85

Account and Contact Management

83

Analytics and Reporting

82

Customer Service Management

82

Sales Management

81

Marketing Management

81

Quote Contract and Proposal

80

Telephony and Call Center Management

79

Mobile

77

Vendor Capability Ratings

Average 81

Ease of Customization

85

Breadth of Features

83

Usability and Intuitiveness

83

Quality of Features

83

Ease of Implementation

82

Business Value Created

82

Product Strategy and Rate of Improvement

79

Ease of Data Integration

79

Ease of IT Administration

79

Availability and Quality of Training

78

Vendor Support

75

monday.com Reviews

Milena T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Avi M.

  • Role: Finance
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Positive Experience with most tasks

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

It is the easiest to use among the competition.

What is your favorite aspect of this product?

The notification system is immaculate. Triggers a notification the moment a task is completed.

What do you dislike most about this product?

The mobile app isn't the greatest.

What recommendations would you give to someone considering this product?

It is a great software but some things need improvement.

Pros

  • Inspires Innovation
  • Helps Innovate
  • Efficient Service
  • Effective Service

Shivam S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Simplifies team tasks

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

It offers a more visual and collaborative experience to project management

What is your favorite aspect of this product?

its user-friendly interface is the biggest plus

What do you dislike most about this product?

It has a limited customization option for complex workflows, or maybe we have not yet discovered its full potential.

What recommendations would you give to someone considering this product?

If you prioritize simplicity and visual appeal for task tracking and collaboration, along with advanced customisation options, then go ahead with monday.com

Pros

  • Unique Features
  • Effective Service
  • Generous Negotitation
  • Transparent

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