What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
6% Neutral
91% Positive

Pros

  • Reliable
  • Fair
  • Transparent
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

89

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

84

Account and Contact Management

82

Customer Service Management

81

Marketing Management

81

Telephony and Call Center Management

80

Sales Management

80

Quote Contract and Proposal

79

Mobile

79

Vendor Capability Ratings

Average 81

Ease of Customization

85

Usability and Intuitiveness

83

Quality of Features

83

Breadth of Features

83

Business Value Created

82

Ease of Implementation

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

79

Ease of IT Administration

78

Vendor Support

76

monday.com Reviews

Hong C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

the program organizes my projects very well

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

He is a great organizer, he has a very didactic funnel system and this makes it easier for us to understand the creation of each step of a project.

What is your favorite aspect of this product?

My favorite aspect is that it saves the information very well, it is very safe to work with and when there are updates it is not tedious, it means that you can update without much complexity, its task reminder notification system is what we love the most.

What do you dislike most about this product?

So far we don't dislike anything, we believe that the program has a very good control system so it is not necessary to speak badly about any aspect.

What recommendations would you give to someone considering this product?

I recommend that you try it, you could get to have a great experience in advancing your products.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service
  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2023

Easy to use and efficient

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Eanca C.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

User friendly but no service call nr

Likeliness to Recommend

7 /10

What differentiates monday.com from other similar products?

The easiness to use and how easy it makes collaborating in cross functional teams

What is your favorite aspect of this product?

Collaborations, tagging people on tasks and the reports of what has been completed and whats left

What do you dislike most about this product?

the reminders

What recommendations would you give to someone considering this product?

Works wonders for small teams

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Helps Innovate
  • Reliable

Cons

  • Less Efficient Service

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