What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
6% Neutral
91% Positive

Pros

  • Reliable
  • Fair
  • Transparent
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

89

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

84

Account and Contact Management

82

Customer Service Management

81

Marketing Management

81

Telephony and Call Center Management

80

Sales Management

80

Quote Contract and Proposal

79

Mobile

79

Vendor Capability Ratings

Average 81

Ease of Customization

85

Usability and Intuitiveness

83

Quality of Features

83

Breadth of Features

83

Business Value Created

82

Ease of Implementation

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

79

Ease of IT Administration

78

Vendor Support

76

monday.com Reviews

Kennedy o.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com allows you to stay ontop of deadlines as well as track statuses on projects. It's a great way to stay collaborative on projects and very effective on keeping users informed.

What is your favorite aspect of this product?

Monday.com is easy to learn. I was able to get up to speed quickly and start making use of it. I continue to discover new capabilities and find it very useful for keeping track of tasks and projects in my work.

What recommendations would you give to someone considering this product?

One of the standout features of monday.com is its highly customizable boards, which allow us to tailor the platform to our team's exact needs. Additionally, it fosters real-time communication and collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mike M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Makes task management efficient and streamlined

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Much more customizable and many more automations/integrations

What is your favorite aspect of this product?

Can automate manual tasks so easily

What do you dislike most about this product?

Sometimes it’s hard to figure out how to do what you want to do. As well as they are starting to segment out features and charging for them separately

What recommendations would you give to someone considering this product?

Get them to build out one of your workflow examples so you can see how the automations work/run

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Afonsa F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Manage your complex tasks easily with monday.com

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Automation features offered by monday.com are robust and let me automate recurring tasks, built in templets for all types of industries and there uses.

What is your favorite aspect of this product?

It supports a large number of applications which increase the functionality seamlessly and dashboards are also customizable.

What do you dislike most about this product?

Offline access is not offered which could be very important to work while in offline conditions.

What recommendations would you give to someone considering this product?

Highly modified UI let us customize required boards with several types of views, communication options are also available and sharing any types of attachments makes our teamwork more effortless. I must recommend to utilize this tool once in you official carrier.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

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