What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
6% Neutral
91% Positive

Pros

  • Reliable
  • Fair
  • Transparent
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

89

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

84

Account and Contact Management

82

Customer Service Management

81

Marketing Management

81

Telephony and Call Center Management

80

Sales Management

80

Quote Contract and Proposal

79

Mobile

79

Vendor Capability Ratings

Average 81

Ease of Customization

85

Usability and Intuitiveness

83

Quality of Features

83

Breadth of Features

83

Business Value Created

82

Ease of Implementation

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

79

Ease of IT Administration

78

Vendor Support

76

monday.com Reviews

Rebekah L.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Monday is Amazing!

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Tracking the progress of your entire team on any project and assigning tasks to different members of our team!

What is your favorite aspect of this product?

Beautiful interface and is so easy to navigate and use. I like keeping all my tasks organized and Monday.com has so much functionality. I like that I can make updates and attach documents and screenshots to those updates.

What do you dislike most about this product?

Nothing to dislike at the moment. It works great!

What recommendations would you give to someone considering this product?

If you need to make sure you are staying on top of projects and make sure you are completing priority tasks, then this is a must-have!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alicia D.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Super Easy to use and share

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

colour coding and being able to tag people with in the program

What is your favorite aspect of this product?

That I can export my different boards onto excel and then print off the spreadsheet

What do you dislike most about this product?

some times its hard to find specific tasks or notifications

What recommendations would you give to someone considering this product?

I would not make any recommendations - this program has everything I need

Pros

  • Efficient Service
  • Effective Service
  • Inspires Innovation
  • Caring

Gina D.

  • Role: C-Level
  • Industry: Construction
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2021

Better alternative then excel

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

I wanted to find something better than excel to keep all my spreadsheets. Monday allows me to have 1 place where I keep track of all the spreadsheets data. Because of the ease of use, Monday has expanded to a task board, sales chart, CRM board.

What is your favorite aspect of this product?

You can build a board to do whatever you want. It's extremely flexible to create a board that will work for your task. Love the automation with email, and moving done tasks. Way better than Excel, and it's easier to share with teams.

What do you dislike most about this product?

I can't say I have any dislikes

What recommendations would you give to someone considering this product?

For the price, this is a great tool to keep you organized. It's extremely flexible so you can create whatever you need it to be. Far easier than excel.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service

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